PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Secureship and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Secureship
UPS

Secureship and UPS Overview

Total reviews
2
5747
Company responses
0
0
Issues resolved
0
28

Secureship and UPS Consumer Ratings

Rank
315 out of 1029 in Transportation and Logistics category
162 out of 1029 in Transportation and Logistics category
Turnaround Time
293 in category
110 in category
Customer service
387 in category
134 in category
Tracking Tool
264 in category
61 in category
Product or Service Quality
351 in category
114 in category

Secureship and UPS Rating Details

Turnaround Time
1 (1 review)
1.3 (1015 reviews)
Reviewer's quote

So I wrote a review of Secureship a little under a year ago on Google and when I just checked back now, see it has vanished. Not cool google. Because of this I am going to repost my review in as many places as possible. I shipped a vanity with Secureship through ups. I called UPS prior to shipping...

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I've used two locations in the Salt Lake Area, One on 4500 So and 900 east, which is horrible, Every time I've gone in there I've left mad. Rude condescending tellers, No safety precautions, and what ever else if there were less than one star that's what they would get, On the other hand..

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Customer service
1 (1 review)
1.2 (1522 reviews)
Reviewer's quote

No items

...I call Customer service and never get a real person on the phone. No matter how hard I tried and Even the though they promised me a real person would come on if I gave them my tracking number. Well guess what??? I did and they didn't and then hung up on me , twice...

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Tracking Tool
1 (1 review)
1.9 (1102 reviews)
Reviewer's quote

No items

...Rge obkine tracking tool said before 3 pm. I called customer service at 330 to see why my package had not arrived yet. A very rude lady told me that the tool did not say that, that i was lying...

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Product or Service Quality
1 (1 review)
1.4 (1177 reviews)
Reviewer's quote

No items

My package has been in the service center in Tucson for three days yet they will not deliver for some reason and they claim there are no live people to talk to regarding my, or any other, package. They have been paid, ultimately by me, to deliver my package, yet they are leaving it sit in the...

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Secureship and UPS Pros and Cons

Pros
No votes
  • Tracking tool
  • Tracking our packages
  • Respectful but useless customer service staff
Cons
No votes
  • Poor customer service
  • Delivery
  • Customer service agent

Secureship and UPS Most Positive Reviews

Top rated reviews
No votes
5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

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No votes
5

The package arrived to my country in a day and I was pleased, but from that time I´m waiting for 8 days and I still have...

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Secureship and UPS Most Critical Reviews

Lowest rated reviews
1

So I wrote a review of Secureship a little under a year ago on Google and when I just checked back now, see it has vanis...

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1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

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No votes
1

Told they would do paperwork at time of pickup. They could not and I was told they would just take my package without...

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Secureship and UPS Latest Reviews

Recent published reviews
No votes

HORRIBLE! I would rate them as ZERO stars if I could. You might want to go with Secureship to save a few bucks, but don'...

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No votes

Its a driver of ups who parked behind my van and was rudely giving remark when I told him to move his van so I can exit...

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No votes
1

A package that was shipped to me and was supposed to go to my post office box was not taken there was left at the gate o...

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Secureship and UPS Products and Services

Most reviewed product and services
No votes
  • Ups Delivery Service (1899 reviews)
  • Ups Customer Care (267 reviews)
  • Ups Vehicle Driver (195 reviews)