PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Secureboxoffice and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Secureboxoffice
Ticketmaster

Secureboxoffice and Ticketmaster Overview

Total reviews 81 371
Company responses 0 0
Issues resolved 0 3

Secureboxoffice and Ticketmaster Consumer Ratings

Rank
47 out of 205 in Tickets category
12 out of 205 in Tickets category
Exchange, Refund and Cancellation Policy
25 in category
9 in category
Value for money
25 in category
9 in category
Price Affordability
39 in category
17 in category
Customer service
36 in category
13 in category

Secureboxoffice and Ticketmaster Rating Details

Exchange, Refund and Cancellation Policy
1.1 (36 reviews)
1.2 (145 reviews)
Reviewer's quote

HOW DO I START THE PROCESS FOR A REFUND OF MY TICKETS FOR THE ROUND UP?..

Read full review

I am waiting for my refund on order # 46-23053/NY1 for 2 months now. Ticketmaster is stealing my refund of 208. 50...

Read full review
Value for money
1.2 (35 reviews)
1.6 (107 reviews)
Reviewer's quote

...They are allowed to steal your money..

Read full review

Its not okay to charge people ridiculous prices and then when a Pandemic Hits not refund them their money. Especially when theyve agreed to it and you have Proof. So now I basically have no refund and no tickets! I will also be filing a complaint regarding the lack of support received by Macys...

Read full review
Price Affordability
1.1 (34 reviews)
1.6 (131 reviews)
Reviewer's quote

...I went back and made sure that I went to Ticketmaster and discovered that the tickets on TicketMaster offer better seats at a much lower price. The tickets were supposed to be $129. 00 per ticket for 2nd level and when all was said and done, the total came to 332...

Read full review

Oh of course they cant! He also said I was welcome to repurchase them after me just telling him Im not going to buy one ticket for almost the same price I paid for three. He had not one reason why I never received anything about the refund. His reasoning for everything was full of *** So not sure...

Read full review
Customer service
1.1 (34 reviews)
1.3 (159 reviews)
Reviewer's quote

...The customer service representative was incredibly rude over the phone, mansplained Covid-19 to me, and then told me a store credit was my only option. This is by far the worst customer service I have ever experienced. DO NOT RECOMMEND ever using this company..

Read full review

We are dealing with a serious Covid19 pandemic I process the transfer of tickets its even noted in the comments and refund just like the Ticketmaster customer service rep walk me explain 3 days after receiving the email about refund and now Ticketmaster refuses to issue me a refund. This is a crazy...

Read full review

Secureboxoffice and Ticketmaster Pros and Cons

Pros
  • No pros
  • How can the employees live with themselves
  • Are you serious
  • Convenience of purchasing
  • No pros to doing business with ticketmaster
  • Going to concerts and having access to map view of tickets
Cons
  • Everything about their process and customer service
  • Being ripped off with no recourse
  • Deceitful advertising
  • Customer service
  • Shifting blame
  • Poor or limited customer service

Secureboxoffice and Ticketmaster Most Positive Reviews

Top rated reviews
No votes
5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

Read full review
No votes
5

Hi,
My name is YANG SHU YAN and I am from China, and I have a big problem.
I'm afraid that the security information of my...

Read full review

Secureboxoffice and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

They simply refuse to refund me. They suggest i try reselling them on the internet but they are so over priced i doubt...

Read full review
1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

Read full review
1

Email shown on site is NOT deliverable.
Customer Service is all automated and thus no one is available to speak with so n...

Read full review
1

My wife was purchasing a ticket for the Seattle Seahawks/Green Bay Packers game and faced deceptive marketing.
• On th...

Read full review

Secureboxoffice and Ticketmaster Latest Reviews

Recent published reviews
No votes

Need a refund for Nickelback tickets that were cancelled due to COVID-19 and cant get through to anything but a...

Read full review
No votes

I ordered some tickets for the NBA game in March (New York Knicks vs. Charlotte Hornets). I live in Denmark and was...

Read full review
2.3

HOW DO I START THE PROCESS FOR A REFUND OF MY TICKETS FOR THE ROUND UP?

Read full review
1

I am waiting for my refund on order # 46-23053/NY1 for 2 months now. Ticketmaster is stealing my refund of 208.50. I’ve...

Read full review

Secureboxoffice and Ticketmaster Products and Services

Most reviewed product and services
  • Secureboxoffice Concert Ticket (22 reviews)
  • Secureboxoffice Customer Care (4 reviews)
  • Secureboxoffice The Lion King Concert Ticket (1 review)
  • Ticketmaster Concert Ticket (59 reviews)
  • Ticketmaster Customer Care (31 reviews)
  • Ticketmaster Event Ticket (19 reviews)