PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Secureboxoffice and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Secureboxoffice and Ticketmaster Overview

Total reviews
Company responses
Issues resolved

Ticketmaster was first mentioned on PissedConsumer on Dec 26, 2007 and since then this brand received 233 reviews. It is 178 reviews more than Secureboxoffice received since Sep 11, 2011.

Secureboxoffice and Ticketmaster Consumer Ratings

45 out of 269 in Tickets category
19 out of 269 in Tickets category
Value for money
23 in category
15 in category
36 in category
29 in category
Exchange, Refund and Cancellation Policy
28 in category
12 in category

According to consumer ratings and reviews, Ticketmaster ranks 26 points higher in the Tickets category than Secureboxoffice. People gave Secureboxoffice 1.2 stars for Value for money criterion in Tickets category and it is 40 points higher than the worst rated brand in this category. At the same time, Ticketmaster was rated 1.3 stars for Value for money criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Ticketmaster has a higher rating than Secureboxoffice. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Secureboxoffice 1 stars and it is 56% greater than other in category. Ticketmaster however was rated 1.2 stars and it is 81% greater than other in category.

Secureboxoffice and Ticketmaster Rating Details

Value for money
1.2 (23 reviews)
1.3 (66 reviews)
Reviewer's quote

Tickets to Keb Mo face value of $45 each. I got two that I thought would be better than general admission that were $250! That is almost 200% service fee. Never use this service!..

Alec G

I logged in at 10:00 Am on 11/19/19 Tried unssucesfully hundreds of times to get tickets to Elton Johns show for 6/16/20 it would not except the password that I set up several days in advance for the verified fan presale.There were countless issues with the website.I had to change my Ticket Master...

1.2 (22 reviews)
1.4 (101 reviews)
Reviewer's quote

This *** broker replicates the actual company's website so that you think that you're buying direct, only they charge you more than double the regular price. In our case, we thought we were buying Cirque du Soleil tix that would have been $89 each through Ticketmaster, the official ticket vendor....

Deborah B

...Why? Thieving TicketMaster wants on their website an additional $3. 55 per tix (x 4 = 14. 20) +$4...

David D
Exchange, Refund and Cancellation Policy
1 (22 reviews)
1.2 (96 reviews)
Reviewer's quote

...with no refunds of customer service to reach out to. They track you via cookies and once you complaint the system blocks you..

Franco M

...Was charged $10 each to exchange my 2 tickets. :wtf:..


Secureboxoffice and Ticketmaster Pros and Cons

  • How can the employees live with themselves
  • Non
  • Fast and easy way to purchase tickets
  • Going to concerts and having access to map view of tickets
  • Yes i did get the tickets i ordered
  • Lawsuit
  • Everything about their process and customer service
  • Being ripped off with no recourse
  • Deceitful advertising
  • Customer service
  • Not taking responsibility
  • Shifting blame

Secureboxoffice and Ticketmaster Most Positive Reviews

Top rated reviews
No votes

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

Secureboxoffice and Ticketmaster Most Critical Reviews

Lowest rated reviews

They simply refuse to refund me. They suggest i try reselling them on the internet but they are so over priced i doubt...


I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

Secureboxoffice and Ticketmaster Latest Reviews

Recent published reviews

No answer frm company, no reply

Read all 55 reviews

I ordered tickets and paid for them but I havent gotten them in the email or any confirmation about the tickets.

Read all 233 reviews

Secureboxoffice and Ticketmaster Products and Services

Most reviewed product and services
  • Secureboxoffice Concert Ticket (14 reviews)
  • Secureboxoffice Customer Care (3 reviews)
  • Secureboxoffice The Lion King Concert Ticket (1 review)
  • Ticketmaster Concert Ticket (39 reviews)
  • Ticketmaster Customer Care (24 reviews)
  • Ticketmaster Event Ticket (18 reviews)