PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Viagogo Uk and Secure Tix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Viagogo Uk
Secure Tix

Viagogo Uk and Secure Tix Overview

Total reviews
79
96
Company responses
0
0
Issues resolved
0
0

Viagogo Uk and Secure Tix Consumer Ratings

Rank
43 out of 203 in Tickets category
37 out of 203 in Tickets category
Website
33 in category
31 in category
Customer service
31 in category
19 in category
Price Affordability
38 in category
34 in category
Exchange, Refund and Cancellation Policy
27 in category
23 in category

Viagogo Uk and Secure Tix Rating Details

Website
1.3 (45 reviews)
1.4 (36 reviews)
Reviewer's quote

Bought tickets by accident as the website is no 1 on google . In the beginning it was strange the price was much higher as advertised on event website . Viagogo website is smart , immediately shows tickets selling fas be quick ..

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Buyer beware, this scam website will appear at the top of web searches and will fool you into thinking it's a real website. They pose as a "ticket reseller"and will charge you triple the amount, you will never see your tickets and your money..

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Customer service
1 (44 reviews)
1.2 (37 reviews)
Reviewer's quote

This fee is clearly displayed in the check-out process and covers the cost of maintaining the viagogo platform, providing customer service and sending tickets. The delivery fee which you have been charged is a standard handling fee for all orders. This fee covers the support of the delivery process...

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...I have called, emailed Customer Service, and am told that my confirmation and order Number does NOT match any information in their system. I have been scammed for $268. 34...

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Price Affordability
1.1 (43 reviews)
1.2 (36 reviews)
Reviewer's quote

...They dont have a lot of money to be lining the pockets of viagogo that have cashed in over 3 times the price of what they could have had these tickets for. it blows my mind a company can operate like this..

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I realize that I got screwed on the price of my tickets I bought off this site...

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Exchange, Refund and Cancellation Policy
1 (42 reviews)
1.1 (35 reviews)
Reviewer's quote

...ontact me for the 1st time saying this: ----- Forwarded Message ----- From: viagogo to: Sent: Saturday, September 16, 2017, 12:24:57 PM GMT-5 Subject: viagogo Refund Requested viagogo Dear Camilo, We are very sorry to inform you that your seller was not able to provide your tickets as originally ordered. Therefore your transaction has been cancelled and you will be refunded the full ...

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My first email said the refund would be returned to whatever card you used in 2-4 wks. Then received email about credit. I don't need credit for another event...

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Viagogo Uk and Secure Tix Pros and Cons

Pros
  • Nervous about getting my tickets
  • Was lead to believe they had the last 22 tickets
  • Setting up the sale was fairly simple
  • Instant e-ticket access
  • Very easy to order
  • Need cust assistance
Cons
  • Customer service
  • Fraudulent
  • Paying overinflated prices
  • Being screwed out of money
  • You get 0 stars
  • Being looped or lured to this site

Viagogo Uk and Secure Tix Most Positive Reviews

Top rated reviews
3.2

I purchased Foo Fighter tickets back in April 2017. I used the wrong Email address to purchase them which was...

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5

do not have my order number.. when I call Online city tickets they DO acknowledge my phone number and an order I placed...

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No votes
No votes

Viagogo Uk and Secure Tix Most Critical Reviews

Lowest rated reviews
1

My wife paid £81.99 each for tickets to see Lionel Richie on 14/03/2015 the tickets received where only the value of...

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1

I paid $122 for a ticket to Highly Suspect show at Bluebird Theater on April 7. I only bought one, for obvious reasons,...

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1

In December 2014 I purchased 2 tickets to see Metallica in Sweden for August 2015. 2 days before the flight VIAGOGO...

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1

I am so annoyed. I thought I ordered my tickets off of the official site and unfortunately ordered them off of...

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Viagogo Uk and Secure Tix Latest Reviews

Recent published reviews
No votes

Need order ID to contact service agent. Exactly what I’m calling abojt

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1

Tickets for Tony B concert (over $700) purchased in March for August concert. They notified me via email they would give...

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No votes

During booking process you are bombarded with messages like: "Only 2.30 minutes left!" "Don't miss out on this amazing c...

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1

Purchased tickets for an Arizona State Baseball Game on 5/01. The game was canceled. Tickets were an option on Ticketmas...

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Viagogo Uk and Secure Tix Products and Services

Most reviewed product and services
  • Viagogo Uk Will Smith And Dj Jazzy Jeff Concert Ticket (1 review)
  • Viagogo Uk Andre Rieu Concert Ticket (1 review)
  • Viagogo Uk Australian Open Tennis Ticket (1 review)
  • Secure Tix Concert Ticket (23 reviews)
  • Secure Tix Customer Care (9 reviews)
  • Secure Tix Shipping Service (8 reviews)