Start a new comparison
Delete

SECU MD

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $22.5K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • Initial account opening 1

Customers don't like

  • Customer service2
Delete

Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1006 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $14.1K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Staff
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Unwillingness to fix problem usaa created4
  • Horrible customer service4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel