PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Secret Clinical Strength Deodorant and The Body Shop as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Secret Clinical Strength Deodorant
The Body Shop

Secret Clinical Strength Deodorant and The Body Shop Overview

Total reviews
40
120
Company responses
0
0
Issues resolved
0
1

Secret Clinical Strength Deodorant and The Body Shop Consumer Ratings

Rank
75 out of 914 in Cosmetics and Personal Care category
192 out of 914 in Cosmetics and Personal Care category
Value for money
67 in category
94 in category
Product or Service Quality
104 in category
110 in category
Price Affordability
40 in category
142 in category
Reliability
95 in category
138 in category

Secret Clinical Strength Deodorant and The Body Shop Rating Details

Value for money
2.9 (10 reviews)
2.5 (57 reviews)
Reviewer's quote

I’ve used the Clinical strength Soft solid Secret for years. Always have used the hypoallergenic/unscented one. Now it’s not keeping me dry and I’m itching under my arms. What has changed? Several months ago I was having problems finding the hypoallergenic one and after finding it again, it’s...

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...The products don't sort correctly, the categories are unorganized, there are tons of spelling mistakes, and I don't trust it with my money. I used to love the Body Shop, but I'm done..

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Product or Service Quality
2.2 (10 reviews)
2.1 (60 reviews)
Reviewer's quote

...in your deodorant? I've been using it for years and the last few I've bought don't seem to work anymore, also the VERY IRRITATING crystallization of the product on the top of the dispenser, it's scratchy, ends up on your pits, then falls to the floor if I don't wipe them off in time. At first I thought I got a batch that...

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...would never order from them because in 2018 they had a sale on the hemp hand lotion, we had a question and we were chatting with their online customer service, that person was so freaking rude! Basically told him to “f off” in a polite way. So later a manager called him, said the same thing. How ridiculous for a company to insult your customers? Now they are "all vegan", but it doesn't...

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Price Affordability
3.4 (9 reviews)
2.1 (55 reviews)
Reviewer's quote

No longer works any longer or more efficiently than other deodorants but still at a costly price. DISSAPPOINTED! ..

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...So we drove 35mins to the store, try to get the price adjusted. The lady in the store said they never have such promotions on shampoo, although we showed her the email. So we just wasted 35mins to learn they had the worst customer service in North America..

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Reliability
1.9 (8 reviews)
1.5 (55 reviews)
Reviewer's quote

I am discusted by a sweat stained arm pit under a hot air blow dryer! That is discusting! Great deoderant! Can not click that add off quick enough! PLEASE CHANGE THAT ADD!

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Received a gift card for Christmas. Card will not work online. Called the Body Shop numerous times and was told there was a problem and they were trying to fix it and it should be resolved soon. This has been going on for over two months. The nearest store to me is two hours away. This is...

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Secret Clinical Strength Deodorant and The Body Shop Pros and Cons

Pros
  • Used to last all day
  • Scent
  • Product quality
  • Tea tree line
  • Products
Cons
  • Leaks
  • Ingredients changed and now cakes up under the armpit
  • Customer service
  • Website or customer service
  • No one available-ever

Secret Clinical Strength Deodorant and The Body Shop Most Positive Reviews

Top rated reviews
5

Happens everytime time I use. Twisting the gear at the bottom is almost impossible. I just don't have the necessary...

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4.5

Just discovered that two of my favourite products have been discontinued. Please bring back the tea tree concealer...

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5

Will send me free debit card to purchase different secret product

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4.2

The Body Shop is one of my favorite stores as their products and customer service are usually amazing. Sadly, today...

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Secret Clinical Strength Deodorant and The Body Shop Most Critical Reviews

Lowest rated reviews
1

I have used multiple brands of deoderant, and the clinical strength works best for me. I recently purchased Secret Clin...

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1

User experience design on website is useless. Customer cannot modify payment method or cancel their orders. After sendin...

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1

This Clinical Strength was a rare find for me. Finally found a deodorant that worked for me and suddenly none of the...

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1

100 words cannot describe how terrible or long my experience was. The calling center can't help, they are polite and fri...

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Secret Clinical Strength Deodorant and The Body Shop Latest Reviews

Recent published reviews
No votes

NOT HAPPY WITH SECRET INVISIBLE SPRAY LUXE LAVENDER 3.8 OZ. LEAKS FROM THE TOP. NO SPRAY WILL EVEN COME OUT. I WANT A...

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1

I receive an order in which 2 out of the 3 body butter container were cracked and spilled in the box. I sent pics prior...

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5

The deodorant ruined my armpits which led to 2 surgeries

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2

Several months ago I tried to use a gift card during one of the Body Shop's sales. After filling up a cart of the items...

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Secret Clinical Strength Deodorant and The Body Shop Products and Services

Most reviewed product and services
  • Secret Clinical Strength Deodorant Deodorant (21 reviews)
  • Secret Clinical Strength Deodorant Smooth Solid Deodorant (5 reviews)
  • Secret Clinical Strength Deodorant Advertisement (1 review)
  • The Body Shop Customer Care (24 reviews)
  • The Body Shop Shipping Service (16 reviews)
  • The Body Shop Website (8 reviews)