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Sebonic Financial

Loans and Mortgages
  • 1 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $16.2K AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Interest rate 8
  • Initial response 4
  • Rates 4
  • Very professional 2
  • Very professional customer service 2

Customers don't like

  • Being mislead10
  • No idea what they are doing8
  • Customer service7
  • Total lack of communication7
  • Timely delivery6
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USAA

Loans and Mortgages
  • 6 ISSUES RESOLVED
  • 922 TOTAL REVIEWS
  • $3.7M CLAIMED LOSSES
  • $14.9K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Staff
Reliability
  • Horrible lying thieves 5
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Easy to access by phone 3
  • Prompt responses 3

Customers don't like

  • Horrible customer service21
  • Customer service15
  • Being treated like a criminal12
  • Incompetent employees7
  • Did not resove issue6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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