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Vivid Seats

Tickets
  • 25 ISSUES RESOLVED
  • 1167 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $572 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
  • Availability of tickets 7
  • One of the agents was very helpful 6
  • It was easy to purchase tickets 6
  • Seating options 4
  • Ease of website 4

Customers don't like

  • Customer service85
  • Misrepresentation of sale25
  • Refund policy24
  • Hidden fees17
  • Service12
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Seatgeek

Tickets
  • 0 ISSUES RESOLVED
  • 2 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Exchange, Refund and Cancellation Policy
Staff

No items

Customers don't like

  • Attitude of customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Bisbee, Arizona, United States #1342135

Vivid seats is a rip off! They quoted 2 tickets to warped tour Phoenix @ $42.

They have a 100% guarantee. It is not for customers satisfaction. They charge $47 each. They then charged $8+ for delivery of an e-ticket.

And finally $22+ for service fees. I tried to contact them immediately. The only open method was email. I sent 2.

They said They never received them. And there are no returns.