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Vivid Seats
Seatgeek

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vivid Seats

Vivid Seats

1.4
  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1433 TOTAL REVIEWS
Rank
21 out of 267
in Tickets category
Rating Details
Customer service
Price Affordability
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    920
  • SUCCESSFUL
    32%
  • AVG CALL DURATION
    04:17
  • ISSUES RESOLVED
    10%
Top Products and Services
1.3
179 reviews
1.3
125 reviews
1.4
79 reviews
Seatgeek

Seatgeek

1.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 18 TOTAL REVIEWS
Rank
28 out of 267
in Tickets category
Rating Details
Customer service
Price Affordability
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    91
  • SUCCESSFUL
    2%
  • AVG CALL DURATION
    00:26
  • ISSUES RESOLVED
    11%
Top Products and Services
1.7
4 reviews
1
2 reviews

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Anonymous
#1342135

Vivid seats is a rip off! They quoted 2 tickets to warped tour Phoenix @ $42.

They have a 100% guarantee. It is not for customers satisfaction. They charge $47 each. They then charged $8+ for delivery of an e-ticket.

And finally $22+ for service fees. I tried to contact them immediately. The only open method was email. I sent 2.

They said They never received them. And there are no returns.

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