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Seatgeek
Vivid Seats

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Seatgeek

Seatgeek

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8 TOTAL REVIEWS
Rank
14 out of 266
in Tickets category
Rating Details
Product or Service Quality
Customer service
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    15
  • SUCCESSFUL
    7%
  • AVG CALL DURATION
    00:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
3 reviews
No votes
1 reviews
Vivid Seats

Vivid Seats

1.4
  • 28 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1400 TOTAL REVIEWS
Rank
22 out of 266
in Tickets category
Rating Details
Product or Service Quality
Customer service
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    811
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    11%
Top Products and Services
1.3
175 reviews
1.3
123 reviews
1.4
78 reviews

How would you compare Seatgeek vs Vivid Seats?

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Anonymous
#1342135

Vivid seats is a rip off! They quoted 2 tickets to warped tour Phoenix @ $42.

They have a 100% guarantee. It is not for customers satisfaction. They charge $47 each. They then charged $8+ for delivery of an e-ticket.

And finally $22+ for service fees. I tried to contact them immediately. The only open method was email. I sent 2.

They said They never received them. And there are no returns.

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