PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seatgeek and Ticketmaster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seatgeek
Ticketmaster

Seatgeek and Ticketmaster Overview

Total reviews
28
239
Company responses
0
0
Issues resolved
0
3

Ticketmaster was first mentioned on PissedConsumer on Dec 26, 2007 and since then this brand received 239 reviews. It is 211 reviews more than Seatgeek received since Oct 20, 2017.

Seatgeek and Ticketmaster Consumer Ratings

Rank
33 out of 258 in Tickets category
18 out of 258 in Tickets category
Value for money
22 in category
14 in category
Staff
15 in category
13 in category
Product or Service Quality
26 in category
18 in category

According to consumer ratings and reviews, Ticketmaster ranks 15 points higher in the Tickets category than Seatgeek. People gave Seatgeek 1.3 stars for Value for money criterion in Tickets category and it is 43 points higher than the worst rated brand in this category. At the same time, Ticketmaster was rated 1.3 stars for Value for money criterion in this category and it is 51 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Ticketmaster has a higher rating than Seatgeek. Regarding Product or Service Quality criterion, consumers gave Seatgeek 1.2 stars and it is 60% greater than other in category. Ticketmaster however was rated 1.3 stars and it is 72% greater than other in category.

Seatgeek and Ticketmaster Rating Details

Value for money
1.3 (7 reviews)
1.3 (68 reviews)
Reviewer's quote

BOUGHT THROUGH SEAT GEEK AND I CAN'T GET ACCESS TO MY TICKETS! THE WORST! NO TELEPHONE NUMBER TO CALL...

Elvis

...I wasn't trying to get a refund at first but if they're going to ask me what and why I was writing to them for, I want my damn money back..

PissedConsumer1694407
Staff
1.3 (6 reviews)
1.4 (77 reviews)
Reviewer's quote

I purchased tickets for the Thursday Dec 5 concert to see Tom Cochrane Thurs Dec 5 by Master Card 2 months ago on SEATGEEK...I did not receive the tickets and followed up with the Support number listed which I presume was a n offshore support system...they said in order to get my tickets i had to...

Floyd F

...VIP Staff-JOKE..

Emma D
Product or Service Quality
1.2 (6 reviews)
1.3 (83 reviews)
Reviewer's quote

Wrong number to customer service..

Ahmaad

...I continue to try to purchase I took it for the show I contacted customer service several times they did not help me at all and three of them told me there was nothing they could do. I've been a Ticketmaster customer 4/10 years and never ran into issues that I ran into on 11-19..

PissedConsumer1713012

Seatgeek and Ticketmaster Pros and Cons

Pros
  • I wanted my money back
  • Fast and reliable
  • Going to concerts and having access to map view of tickets
  • Yes i did get the tickets i ordered
  • Lawsuit
Cons
  • Never received my tickets
  • Did not fulfill my order
  • Telephone
  • Customer service
  • Not taking responsibility
  • Shifting blame

Seatgeek and Ticketmaster Most Positive Reviews

Top rated reviews
No votes
5

Purchased Country Mega ticket in January (2015) for my daughter’s birthday. Ticketmaster collected my funds for the...

Seatgeek and Ticketmaster Most Critical Reviews

Lowest rated reviews
1

Picked out tickets, proceeded to check out. After completing the transaction, I was informed they were standing room...

1

I called to ask about a refund and was promptly hung up on when I asked for a supervisor. I call back and get...

Seatgeek and Ticketmaster Latest Reviews

Recent published reviews

Were r my tickets for the Rodeo Friday night 24th Golden one center.

Read all 28 reviews

I want my credit that I was promosed

Read all 239 reviews

Seatgeek and Ticketmaster Products and Services

Most reviewed product and services
  • Seatgeek Baseball Ticket (4 reviews)
  • Seatgeek Football Ticket (2 reviews)
  • Seatgeek Tom Cochrane Concert Ticket (2 reviews)
  • Ticketmaster Concert Ticket (40 reviews)
  • Ticketmaster Customer Care (24 reviews)
  • Ticketmaster Event Ticket (18 reviews)