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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4493 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service66
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 724 TOTAL REVIEWS
  • $27.9K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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