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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4285 TOTAL REVIEWS
  • $2.1M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 17
  • Product 9
  • I will like it when they are out of business 8
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service92
  • Customer service40
  • Delivery experience37
  • Service37
  • Poor product quality16
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 311 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service16
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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