Sears vs Williams Sonoma

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Sears

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 4187 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 9
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service92
  • Customer service44
  • Service38
  • Delivery experience37
  • Poor product quality16

Products by Sears

No items

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  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $9.7K CLAIMED LOSSES
  • $405 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Personnel in their stores are generally quite pleasant 2
  • Penguin soda stream 1
  • Product quality is fine 1
  • Quality of the product 1
  • Staff from store are usually pleasant 1

Customers don't like

  • Customer service5
  • Communication4
  • Delayed delivery and customer service3
  • Online shopping3
  • That williams sonoma did not honor their promise2

Products by Williams Sonoma

No items

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