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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4392 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price 19
  • I will like it when they are out of business 9
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service93
  • Customer service46
  • Service38
  • Delivery experience37
  • Poor product quality16
Delete
  • 0 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Personnel in their stores are generally quite pleasant 2
  • Penguin soda stream 1
  • Product quality is fine 1
  • Quality of the product 1
  • Staff from store are usually pleasant 1

Customers don't like

  • Customer service5
  • Communication4
  • Delayed delivery and customer service3
  • Online shopping3
  • False ad promotion3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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