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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4741 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service68
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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Williams Sonoma

Shopping
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 96 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Lack of care about resolving the issue they caused3
  • That williams sonoma did not honor their promise2
  • Online shopping2
  • Not receiving package2
  • Not honoring their prices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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