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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4675 TOTAL REVIEWS
  • $2.3M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 5
  • Convenience of online ordering 5

Customers don't like

  • Poor customer service74
  • Delivery experience27
  • Service17
  • Home delivery17
  • Whole process8
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Whirlpool

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 1053 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Quality look 7
  • I will never buy whirlpool appliance 7
  • Service 5
  • Quiet noise level 5
  • Design 5

Customers don't like

  • Unhelpful customer service13
  • Quality of appliances7
  • Shabby product6
  • Unresponsive service5
  • Refused to fix problem5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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