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Sears

Supermarkets and Malls
  • 26 ISSUES RESOLVED
  • 5104 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Price 20
  • I will like it when they are out of business 10
  • Product 7
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service165
  • Delivery experience27
  • Service17
  • Home delivery16
  • Whole process9
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Walmart

Supermarkets and Malls
  • 55 ISSUES RESOLVED
  • 6703 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Prices 33
  • To never shop at walmart again 9
  • Selection 7
  • Location 7
  • Product when it worked 6

Customers don't like

  • Customer service182
  • Service29
  • Management23
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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