Sears vs Walmart
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sears and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Sears and Walmart Overview
Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8441 reviews. It is 2248 reviews more than Sears received since Jun 20, 2007. Sears responds to reviews and communicates with its consumers more often than Walmart. Sears customer service team contacts its customers via PissedConsumer.com in 14 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sears customer support team and Walmart customer service.
Sears and Walmart Consumer Ratings
According to consumer ratings and reviews, Walmart ranks 11 points higher in the Supermarkets and Malls category than Sears. People gave Sears 1.2 stars for Customer service criterion in Supermarkets and Malls category and it is 36 points higher than the worst rated brand in this category. At the same time, Walmart was rated 1.6 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Walmart has a higher rating than Sears. Regarding Staff criterion, consumers gave Sears 1.5 stars and it is 61% worse than other in category. Walmart however was rated 1.8 stars and it is 58% greater than other in category.
Sears and Walmart Rating Details
Sears and Walmart Pros and Cons
- I will like it when they are out of business
- Poor customer service
- Delivery experience
- Customer service
- Customer service
Sears and Walmart Most Positive Reviews
Sears and Walmart Most Critical Reviews
Sears and Walmart Latest Reviews
Sears and Walmart Products and Services
- (508 reviews)
- (478 reviews)
- (462 reviews)
- (734 reviews)
- (544 reviews)
- (428 reviews)