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Sears

Supermarkets and Malls
  • 19 ISSUES RESOLVED
  • 4514 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service67
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 857 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Coverage area 14
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • Quality of network 3

Customers don't like

  • No resolution to problem10
  • Deceitful salesperson7
  • Problem resolution7
  • Multiple issues6
  • Broken promises5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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