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Sears

Supermarkets and Malls
  • 21 ISSUES RESOLVED
  • 5007 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Price 20
  • I will like it when they are out of business 10
  • Product 9
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service164
  • Delivery experience27
  • Service17
  • Home delivery16
  • Lack of accountability9
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The Container Store

Supermarkets and Malls
Has verified representatives
  • 1 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $1.5K CLAIMED LOSSES
  • $247 AVERAGE LOSS
2.7
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Unique products and elfa 1
  • Sales staff 1
  • Great customer service 1
  • All their unique products and great customer service 1

Customers don't like

  • Customer service2
  • Poor product and shipping1
  • Condescending employees and high prices1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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