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Sears

Supermarkets and Malls
  • 27 ISSUES RESOLVED
  • 5107 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 20
  • I will like it when they are out of business 10
  • Product 7
  • Nightmare 6
  • Warranty 5

Customers don't like

  • Poor customer service165
  • Delivery experience27
  • Service17
  • Home delivery16
  • Whole process9
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The Brick

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $38.4K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Proximity to my home 2
  • Staff in the store were very pleasant 1
  • Salesman sami dib 1
  • Delivery of the items 1

Customers don't like

  • Customer service7
  • Way the customer service was not helpful at all2
  • Warranty coverage misinformation2
  • Employee attitude2
  • Staff lacked technical knowledge on pieces sold1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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