PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SolarCity and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SolarCity
Sears

SolarCity and Sears Overview

Total reviews
69
6186
Company responses
0
894
Issues resolved
3
39

Sears was first mentioned on PissedConsumer on Jun 20, 2007 and since then this brand received 6186 reviews. It is 6117 reviews more than SolarCity received since Nov 20, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with SolarCity customer support team than with Sears customer service.

SolarCity and Sears Consumer Ratings

Rank
96 out of 954 in Utility category
66 out of 482 in Supermarkets and Malls category
Customer service
132 in category
75 in category
Staff
86 in category
68 in category
Product or Service Quality
111 in category
71 in category

SolarCity and Sears Rating Details

Customer service
1.2 (38 reviews)
1.2 (1790 reviews)
Reviewer's quote

...I guess a loud clanking noise is not part of the Tesla customer service concern until a panel breaks and flies loose, hits someone or something. Its only production! production! production! Money! money! money!..

John B

after I had tried to call customer service to schedule this replacement (It was beyond the 30 days that a person is made to wait, when Sears/Kenmore cant repair your broken refrigerator, in that amount of time) When I called customer service, this time, I was transferred around again. When I was...

Linda B
Staff
1.6 (34 reviews)
1.5 (1411 reviews)
Reviewer's quote

i am trying to talk about my problems with energy monitor not functioning there is no way to get any thing from them.they got their money.they are not interested in providing service.i am losing money because of them.

nallu r

...Untrained staff and IT personnel. Not to mention fraudulent delivery team that said a replacement was delivered to me today when nothing was delivered. I won't only avoid this company, I'll tell whoever cares to listen...

Okey O
Product or Service Quality
1.5 (34 reviews)
1.6 (1427 reviews)
Reviewer's quote

*** customer service. I got this under solar city and now tesla. I regret buying these solar panel..

PissedConsumer1726896

I had service appointment on 1/20 for my dryer ETA 1-5 Never showed up neither called. I called twice to find out what was going on and the first time I was told that the time frame was moved back. two hours went by I called again I was advised the tech was not coming...

Kimberly P

SolarCity and Sears Pros and Cons

Pros
  • Customer service
  • Initially good applying and getting approved to get solar panels
  • When its running its good
  • Price
  • I will like it when they are out of business
  • Product
Cons
  • Lack of satisfactory resolution
  • Customer service
  • Resolution for problem of high utility bills
  • Poor customer service
  • Delivery experience
  • Customer service

SolarCity and Sears Most Positive Reviews

Top rated reviews
5

Dear Sir,
I want to start business in India. so can we do business with you.
yogesh3915@gmail.com
mb:+91-9527494719

5

I purchased model # 358341950 which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....

SolarCity and Sears Most Critical Reviews

Lowest rated reviews
1

Buyer beware:
Being there is a lot of solar companies a person can go with Please Please don't go with Solar city they...

1

My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...

SolarCity and Sears Latest Reviews

Recent published reviews
1.3

i am trying to talk about my problems with energy monitor not functioning there is no way to get any thing from...

Read all 69 reviews
1

I put a review online-1/6/2020, in various places, for the horrible service that I have received when the Sears/Kenmore...

Read all 6186 reviews

SolarCity and Sears Products and Services

Most reviewed product and services
  • Solarcity Customer Care (21 reviews)
  • Solarcity Solar Power System (5 reviews)
  • Solarcity Residential Electricity Supply (4 reviews)
  • Sears Repair (507 reviews)
  • Sears Delivery Service (478 reviews)
  • Sears Customer Care (462 reviews)