Sears vs Sleepys

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Sears

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 4187 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 9
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service92
  • Customer service44
  • Service38
  • Delivery experience37
  • Poor product quality16

Products by Sears

No items

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Sleepys

Furniture and Decor
Has verified representatives
  • 5 ISSUES RESOLVED
  • 159 COMPANY RESPONSES
  • 409 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Selection 4
  • Showroom possibilities 3
  • Corporate customer service 2
  • Warranty service 2
  • Sales people i worked with - they were true advocates 1

Customers don't like

  • Terrible customer service20
  • Misinformed us15
  • Misinformation13
  • Salesman lied to us11
  • Extra cost for exchange7

Products by Sleepys

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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