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Sears

Supermarkets and Malls
  • 18 ISSUES RESOLVED
  • 4491 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.1
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Price 19
  • I will like it when they are out of business 10
  • Product 9
  • Convenience of online ordering 5
  • Nightmare 5

Customers don't like

  • Poor customer service66
  • Delivery experience27
  • Home delivery17
  • Service17
  • Whole process8
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Sears Auto Center

Service Centers and Repairs
  • 2 ISSUES RESOLVED
  • 388 TOTAL REVIEWS
  • $92.4K CLAIMED LOSSES
  • $810 AVERAGE LOSS
1.6
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Pricing 2
  • Ease of scheduling an appointment 1
  • Service 1
  • Service provided by rodney mchaney 1
  • Some of the people tried to help 1

Customers don't like

  • Waiting time4
  • Never fixed problem4
  • Unprofessional staff4
  • Bad customer service3
  • Customer service sucks3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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