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  • 1 ISSUES RESOLVED
  • 136 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $282 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Polite cs reps based in usa 2
  • Everyone i spoke to except for melanie 1
  • Impossible to get help 1
  • It looks nice 1
  • Not much 1

Customers don't like

  • Customer sevice2
  • Delivery2
  • Mistake - no recourse2
  • Poor customer service2
  • Poor service2
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Williams Sonoma

Shopping
Has verified representatives
  • 0 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 80 TOTAL REVIEWS
  • $11.2K CLAIMED LOSSES
  • $400 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
  • Personnel in their stores are generally quite pleasant 2
  • Penguin soda stream 1
  • Product quality is fine 1
  • Quality of the product 1
  • Staff from store are usually pleasant 1

Customers don't like

  • False ad promotion2
  • Lack of care about resolving the issue they caused2
  • Not receiving package2
  • Online shopping2
  • That williams sonoma did not honor their promise2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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