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  • 1 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $16.2K CLAIMED LOSSES
  • $235 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Polite cs reps based in usa 2
  • Impossible to get help 2
  • It looks nice 1
  • I found the part on the web site 1
  • Everyone i spoke to except for melanie 1

Customers don't like

  • Poor customer service3
  • Supervisor would not take call2
  • Poor service2
  • Mistake - no recourse2
  • I still do not have my part2
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Williams Sonoma

Shopping
Has verified representatives
  • 0 ISSUES RESOLVED
  • 5 COMPANY RESPONSES
  • 96 TOTAL REVIEWS
  • $11.8K CLAIMED LOSSES
  • $394 AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Personnel in their stores are generally quite pleasant 2
  • Staff from store are usually pleasant 1
  • Quality of the product 1
  • Product quality is fine 1
  • Penguin soda stream 1

Customers don't like

  • Lack of care about resolving the issue they caused3
  • That williams sonoma did not honor their promise2
  • Online shopping2
  • Not receiving package2
  • Not honoring their prices2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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