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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1082 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Polite and friendly repairmen 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3
  • Sales people were nice 3

Customers don't like

  • Inability to repair10
  • Lack of customer service5
  • Poor customer service5
  • Service not performed4
  • Stock answers4
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Window World

Household Services
Has verified representatives
  • 9 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 556 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Look of the windows 5
  • Price 4
  • Installation crew 3
  • Warranty and the windows 3
  • Windows themselves are okay 2

Customers don't like

  • Customer service and quality9
  • Never return phone calls6
  • Lack of customer service5
  • Customer service4
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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