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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1049 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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Window World

Household Services
Has verified representatives
  • 9 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 534 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Look of the windows 5
  • Price 4
  • Installation crew 3
  • Warranty and the windows 3
  • Windows themselves are okay 2

Customers don't like

  • Lack of customer service14
  • Customer service and quality12
  • Customer service9
  • Unprofessional installation9
  • Never return phone calls9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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