Start a new comparison
Delete

Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1036 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Repairman 4
  • Polite and friendly repairmen 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service15
  • Customer service13
  • Customer escalation department12
  • No one with athority10
Delete

Warranty Direct

Household Services
  • 1 ISSUES RESOLVED
  • 173 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Cheaper than buying warranty from dealer 2
  • Amount of repair savings 1
  • Fast approval 1
  • Quick honest decision about covering the repair 1
  • Repair shop was paid directly 1

Customers don't like

  • Lied about coverage5
  • Did not cover new part when needed4
  • I still had to pay hundreds more to get the car fixed4
  • Misrepresentation about coverage3
  • Policy has double stanards3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Add your nickname and location
Terms of Service
Post Comment
Cancel
Be first to start a discussion.