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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1143 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Polite and friendly repairmen 5
  • Repairman 4
  • Sales people were nice 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3

Customers don't like

  • Poor customer service10
  • Inability to repair10
  • Lack of customer service5
  • No one with athority5
  • Stock answers4
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Warrantech

Household Services
  • 2 ISSUES RESOLVED
  • 195 TOTAL REVIEWS
  • $97.7K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.1
Customer service
Staff
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Answered the phone 4
  • People i spoke with were cordial 1
  • That they answred the phone 1
  • Service company that tried to fix tv 1

Customers don't like

  • Long hold periods5
  • Run around4
  • Refused to reactivate repair order3
  • Supervisors not available3
  • Unprofessionalism2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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