Sears Home Services vs Warrantech

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1016 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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Warrantech

Household Services
  • 1 ISSUES RESOLVED
  • 146 TOTAL REVIEWS
  • $83.8K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.2
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Answered the phone 1
  • That they answred the phone 1

Customers don't like

  • Supervisors not available5
  • Given the runaround4
  • Long hold periods4
  • Run around4
  • Supervisor never available3

Products by Warrantech

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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