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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1035 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service13
  • Customer escalation department12
  • No one with athority10
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Truly Nolen

Household Services
  • 1 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $50.7K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Cute service cars with mouse ears 1
  • Pointless 1
  • Service until this episode 1

Customers don't like

  • Customer service6
  • Service provided3
  • Customer service model2
  • Service2
  • Do not stand behind their products and they do not work2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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