Sears Home Services vs The Cleaning Authority

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1019 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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The Cleaning Authority

Cleaning Services
  • 1 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Cleaning staff 3
  • Low cost 2
  • Owners 1
  • Your lack of communication 1
  • Quality of cleaning 1

Customers don't like

  • Poor customer service12
  • Poor quality of work12
  • Sloppy work10
  • Attitudes8
  • Customer service8

Products by The Cleaning Authority

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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