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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1049 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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Terminix

Household Services
  • 0 ISSUES RESOLVED
  • 624 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Zero 8
  • Technicians 6
  • Awful 4
  • Technicians that did their job and had product available 4
  • Horrific 4

Customers don't like

  • Customer service13
  • Service11
  • Poor coordination8
  • Service received8
  • Scheduling7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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