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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1035 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service13
  • Customer escalation department12
  • No one with athority10
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1470 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Reliability
Website
Exchange, Refund and Cancellation Policy
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service65
  • Customer service staff28
  • Misleading terms of service26
  • Being lied to25
  • Refusal to help9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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