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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1049 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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Stanley Warranty

Household Services
  • 0 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $87.8K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.1
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Price of warranty 2

Customers don't like

  • Deceptive way of doing business15
  • Customer service12
  • Deceptive practices12
  • Not getting paid for work done9
  • Lack of service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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