Sears Home Services vs Stanley Steemer

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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1018 TOTAL REVIEWS
  • $660K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer escalation department12
  • Customer service11
  • No one with athority11

Products by Sears Home Services

No items

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Stanley Steemer

Household Services
  • 3 ISSUES RESOLVED
  • 477 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Timely service 8
  • I dont have anything to add here 6
  • Technicians were polite 4
  • Emplyees 3
  • Finished product 3

Customers don't like

  • Cleaning of carpets9
  • Customer service7
  • Service6
  • Being badly overcharged5
  • Unprofessional5

Products by Stanley Steemer

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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