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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Repairman 4
  • Polite and friendly repairmen 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3
  • Sales people were nice 3

Customers don't like

  • Inability to repair10
  • Lack of customer service5
  • Poor customer service5
  • Service not performed4
  • Stock answers4
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Squaretrade

Gadgets and Accessories
  • 3 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $33.5K CLAIMED LOSSES
  • $541 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Service i received in the past 4
  • Initial ploy sounded good 2
  • Price 2
  • Went over and above to resolve my problem 2
  • Yelp does have many helpful reviews 1

Customers don't like

  • Being deceived4
  • Run around no positive service4
  • Being lied to4
  • Never replaced or repaired as agreed4
  • Way i was treated3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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