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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1294 TOTAL REVIEWS
  • $820K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Sales people were nice 5
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • How sear was 10 yrs ago 4

Customers don't like

  • Poor customer service41
  • Inability to repair10
  • No one with athority6
  • Lack of customer service6
  • Repair program5
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Squaretrade

Service Centers and Repairs
  • 5 ISSUES RESOLVED
  • 202 TOTAL REVIEWS
  • $52.7K CLAIMED LOSSES
  • $572 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
  • Service i received in the past 6
  • Initial ploy sounded good 3
  • Went over and above to resolve my problem 2
  • Price 2
  • Low price for insurance 2

Customers don't like

  • Horrible customer service6
  • Being deceived6
  • Run around no positive service4
  • Never replaced or repaired as agreed4
  • Would not honor my policy3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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