Start a new comparison
Delete

Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Repairman 4
  • Polite and friendly repairmen 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3
  • Sales people were nice 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service15
  • Customer escalation department12
  • No one with athority11
Delete

Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Initial quick response 2
  • Friendly technicians 1
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1

Customers don't like

  • Dishonesty4
  • Bill for services they do not perform2
  • Poor customer service2
  • Theives1
  • Yelled at by owner1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.