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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1103 TOTAL REVIEWS
  • $700K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Polite and friendly repairmen 5
  • Repairman 4
  • Sales people were nice 4
  • Repairmen informed and friendly 3
  • Technician was friendly 3

Customers don't like

  • Inability to repair10
  • Lack of customer service5
  • No one with athority5
  • Poor customer service5
  • Stock answers4
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Servpro

Household Services
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $6.3K AVERAGE LOSS
1.3
Customer service
Staff
Diversity of Products or Services
Reliability
Website
  • Initial quick response 2
  • Friendly technicians 1
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1

Customers don't like

  • Lost household contents1
  • No-shows for ten days1
  • Owner went back on agreement on how to do job1
  • Poor customer service1
  • Theives1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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