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Sears Home Services

Household Services
  • 4 ISSUES RESOLVED
  • 1412 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Sales people were nice 6
  • Polite and friendly repairmen 5
  • Technician was friendly 4
  • Repairman 4
  • How sear was 10 yrs ago 4

Customers don't like

  • Poor customer service39
  • Inability to repair10
  • Lack of customer service7
  • No one with athority6
  • Repair program5
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Servpro

Household Services
Has verified representatives
  • 1 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 79 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $11.4K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Diversity of Products or Services
Website
  • Initial quick response 2
  • It when they left 1
  • Initial work estimate and diagram complete with job description 1
  • Friendly technicians 1

Customers don't like

  • Poor customer service4
  • Mishandling of my household stuff2
  • Dishonesty2
  • Bill for services they do not perform2
  • Bill for services not performed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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