PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Childrens Place and Screaming Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Childrens Place
Screaming Owl

The Childrens Place and Screaming Owl Overview

Total reviews
1367
690
Company responses
0
0
Issues resolved
8
4

The Childrens Place and Screaming Owl Consumer Ratings

Rank
27 out of 275 in Kids' Stores category
41 out of 275 in Kids' Stores category
Customer service
39 in category
30 in category
Website
30 in category
32 in category
Exchange, Refund and Cancellation Policy
28 in category
42 in category
Price Affordability
26 in category
27 in category

The Childrens Place and Screaming Owl Rating Details

Customer service
1.4 (436 reviews)
1.5 (322 reviews)
Reviewer's quote

No phone lines are open cause of COVID-19 lol their stores are but not customer service lol be careful as they take what ever they want even if you didn't order anything lol I used to love them but not anymore!! One pissed customer :angry:..

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...Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order...

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Website
2.3 (377 reviews)
2.2 (322 reviews)
Reviewer's quote

My order was wrong, and could be resolved with a simple email, but all of their email links are either dead links or link to a random spot on their website. Only option is sitting on hold for an east coast call center..

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...They are slow, but to be fair, their website states very specifically that they wait until all orders are in for a product, then they have them made, then ship. My average wait time has been 2 months. It is easy to be impatient, but they stated up front their policy...

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Exchange, Refund and Cancellation Policy
1.7 (365 reviews)
1.4 (253 reviews)
Reviewer's quote

...i contact customer service of email ,10days past i did not receive any response!i call to them ,they said it deliver,i need contact usps,they can not refund to me!..

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...I would be happy to take a refund or exchange. I don't feel like it's okay to take a person's money without sending the order..

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Price Affordability
2.9 (352 reviews)
2.9 (268 reviews)
Reviewer's quote

I wanted to order some things and then there was this thing that says you save 30% off on your order when you open and account or you use your credit card but when I use my credit card the price doesn't go down, so I want to know why it doesn't go down I even have proof, so I want the price lowered..

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...her being so tall but it fit perfectly! The shirt is made out of better material than most stuff I find in department stores(which is also usually twice the price). I definitely recommend giving them a shot as long as you have the patience to wait for...

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The Childrens Place and Screaming Owl Pros and Cons

Pros
  • Prices and clothes
  • Price
  • Good price
  • Low price
  • Cute outfits
  • Cute clothes
Cons
  • Poor customer service
  • Poor custumer service
  • Lack of customer service
  • Customer service
  • Shipping time
  • Whole experience

The Childrens Place and Screaming Owl Most Positive Reviews

Top rated reviews
5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

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5

If you're here, it's likely because you've searched "Screaming Owl" on the Internet. As with any business, people will...

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5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

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5

I have ordered a few things from them and they have taken quite a while but I was aware before i ordered. I have...

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The Childrens Place and Screaming Owl Most Critical Reviews

Lowest rated reviews
1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

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1

I ordered the Turkey chevron dress from this site in September for a photo shoot for my daughter and here it is October...

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1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

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1

I ordered the pumpkin *** dress August 28th and as of Friday October 17th I still had not received it. Their website...

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The Childrens Place and Screaming Owl Latest Reviews

Recent published reviews
No votes

They said they were closed but online it says they close at 7pm and its 3:33pm right now !

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1

This company put the wrong address in my order. Have made several attempts to get ahold of the. By phone and email with...

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1.8

The orders come in multiple packages and it takes a month or longer to receive your items! My newest order is back...

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No votes

Have waited SEVERAL months for one little outfit. Did not receive. Contacted them and they stated, the one little...

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The Childrens Place and Screaming Owl Products and Services

Most reviewed product and services
  • The Childrens Place Shipping Service (330 reviews)
  • The Childrens Place Customer Care (250 reviews)
  • The Childrens Place Manager (62 reviews)
  • Screaming Owl Dress (117 reviews)
  • Screaming Owl Shipping Service (108 reviews)
  • Screaming Owl Outfit (68 reviews)