PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Childrens Place and Screaming Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Childrens Place
Screaming Owl

The Childrens Place and Screaming Owl Overview

Total reviews
964
690
Company responses
0
0
Issues resolved
4
4

The Childrens Place was first mentioned on PissedConsumer on Oct 2, 2009 and since then this brand received 964 reviews. It is 274 reviews more than Screaming Owl received since Jul 16, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Screaming Owl customer support team than with The Childrens Place customer service.

The Childrens Place and Screaming Owl Consumer Ratings

Rank
29 out of 368 in Kids' Stores category
37 out of 368 in Kids' Stores category
Customer service
37 in category
24 in category
Website
28 in category
31 in category
Exchange, Refund and Cancellation Policy
25 in category
36 in category

According to consumer ratings and reviews, The Childrens Place ranks 8 points higher in the Kids' Stores category than Screaming Owl. People gave The Childrens Place 1.3 stars for Customer service criterion in Kids' Stores category and it is 53 points higher than the worst rated brand in this category. At the same time, Screaming Owl was rated 1.5 stars for Customer service criterion in this category and it is 66 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that The Childrens Place has a higher rating than Screaming Owl. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave The Childrens Place 1.7 stars and it is 72% greater than other in category. Screaming Owl however was rated 1.4 stars and it is 60% greater than other in category.

The Childrens Place and Screaming Owl Rating Details

Customer service
1.3 (325 reviews)
1.5 (322 reviews)
Reviewer's quote

...93 and after a week and half of back and forth about my money customer service still has not refunded me my money. It’s been a mission..

PissedConsumer1726625

...Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order...

catina r
Website
2.3 (277 reviews)
2.2 (322 reviews)
Reviewer's quote

...The children's place needs to keep better inventory of their items and fix website bugs..

Elizabeth P

...They are slow, but to be fair, their website states very specifically that they wait until all orders are in for a product, then they have them made, then ship. My average wait time has been 2 months. It is easy to be impatient, but they stated up front their policy...

PissedConsumer1096732
Exchange, Refund and Cancellation Policy
1.7 (270 reviews)
1.4 (253 reviews)
Reviewer's quote

This company has poor customer service. Not only do they rip you off, they refuse to answer any calls from the customers about their order. You have no luck emailing them. It's not fair that our money is place on hold for the purchase until they're shipped but yet we cannot get any info about the...

Klinton

I ordered 3 items. It took 2 months to get the first two and it’s been 4 months and still haven’t received the 3rd item.

Kim S

The Childrens Place and Screaming Owl Pros and Cons

Pros
  • Prices and clothes
  • Good price
  • Variety and prices
  • Low price
  • Cute outfits
  • Cute clothes
Cons
  • Poor custumer service
  • Poor customer service
  • Lack of customer service
  • Customer service
  • Shipping time
  • Whole experience

The Childrens Place and Screaming Owl Most Positive Reviews

Top rated reviews
5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

5

If you're here, it's likely because you've searched "Screaming Owl" on the Internet. As with any business, people will...

The Childrens Place and Screaming Owl Most Critical Reviews

Lowest rated reviews
1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

1

I ordered the Turkey chevron dress from this site in September for a photo shoot for my daughter and here it is October...

The Childrens Place and Screaming Owl Latest Reviews

Recent published reviews
1

I received product in wrong sizes from shopping online, due to not having a store closed to me. I emailed them to ask...

Read all 964 reviews
1

This company put the wrong address in my order. Have made several attempts to get ahold of the. By phone and email with...

Read all 690 reviews

The Childrens Place and Screaming Owl Products and Services

Most reviewed product and services
  • The Childrens Place Shipping Service (237 reviews)
  • The Childrens Place Customer Care (213 reviews)
  • The Childrens Place Manager (54 reviews)
  • Screaming Owl Dress (117 reviews)
  • Screaming Owl Shipping Service (108 reviews)
  • Screaming Owl Outfit (68 reviews)