PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scotts and TruGreen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scotts
TruGreen

Scotts and TruGreen Overview

Total reviews
71
1775
Company responses
0
0
Issues resolved
1
4

Scotts and TruGreen Consumer Ratings

Rank
67 out of 537 in Landscaping and Gardening category
112 out of 537 in Landscaping and Gardening category
Product or Service Quality
No votes
67 in category
Value for money
No votes
61 in category
Price Affordability
No votes
91 in category
Customer service
No votes
75 in category

Scotts and TruGreen Rating Details

Product or Service Quality
No votes
1.3 (627 reviews)
Reviewer's quote

...I have purchased a new product and have an issue with it! I would expect this lack of contact and professionalism to be associated with a small, suspect unaccountable operation. Im in the uk..

Read full review

...Finally got a return call but all he told me was to wait for the next service. Bunch of crooks/scammers. Do not use Tru green..

Read full review
Value for money
No votes
1.2 (510 reviews)
Reviewer's quote

Your triple action fertilizer is a complete waste of money. Dandelions and crabgrass everywhere. Followed the instructions perfectly...

Read full review

...For a lot less money and time. Every time they came out they had to retreat my yard..

Read full review
Price Affordability
No votes
1.7 (531 reviews)
Reviewer's quote

...It was a great product at a fair price. I always bought the 40-lb bag. After I applied the product ALL of the weeds would be gone within 5-to-10 days...

Read full review

A few weeks went by and I called again asking if the quoted price was the best price that could be offered, as my wife and I agreed we could not move forward at the original price. I told the representative that I would speak with my wife and get back to someone when we were ready to make a...

Read full review
Customer service
No votes
1.2 (648 reviews)
Reviewer's quote

...Tried to call the customer service number but I get nothing but long wait/hold times - never a human . So, here we are..

Read full review

I want to speak to someone other than customer service as they are the problem..

Read full review

Scotts and TruGreen Pros and Cons

Pros
  • Simultaneously still in process on phone waiting on customer rep
  • Products
  • Still in process inquiring about a product part
  • Unhappy
  • I m pissed and
  • Ignoring customers request
Cons
  • Trying to get manager to resolve proplem
  • Person i spoke with was clueless
  • Entire experience
  • Poor customer service
  • Lack of honesty
  • Poor customer service bad communication and bad work

Scotts and TruGreen Most Positive Reviews

Top rated reviews
5

Robert I customer service rep was awesome.

Read full review
5

First appointment was for Thursday because we needed to be home to secure the dogs. Then get a call for Tuesday. Not...

Read full review
5

There were no issues just some questions that were very well answered

Read full review
5

Great service helped in every way.

Read full review

Scotts and TruGreen Most Critical Reviews

Lowest rated reviews
1

I bought 10 bags of Scotts Earthgro brown mulch at Home Depot. Although the exterior of the bags looked fine,...

Read full review
1

So I signed up with Trugreen almost 2 years ago. My yard is still full of weeds and I have yet to see any real...

Read full review
1

I sent a rebate coupon for Scotts Grub killer with all the proper stuff and got a postcard in the mail saying the...

Read full review
1

We cancelled our service today with Tru Green because we set up to have our lawn aerated and reseeded for today with a...

Read full review

Scotts and TruGreen Latest Reviews

Recent published reviews
No votes

I purchased 65 bags of your mulch from Lowes and they were dry and put them in my garage to keep them dry. They have...

Read full review
1

The service was horrible . We cancelled .now they wont leave us alone . First the constant phone calls , now mailers...

Read full review
2.5

no hassle refund? have been waiting for five weeks for my refund. Tried calling them, they place you on wait for about...

Read full review
No votes

They sprayed my yard for St. Augustine grass when I DONT HAVE ST. Augustine and refuse to take accountability for their...

Read full review

Scotts and TruGreen Products and Services

Most reviewed product and services
  • Scotts Fertilizer (13 reviews)
  • Scotts Lawn Repair Mix (6 reviews)
  • Scotts Customer Care (2 reviews)
  • Trugreen Lawn Service (887 reviews)
  • Trugreen Customer Care (228 reviews)
  • Trugreen Lawn Fertilization Service (81 reviews)