PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Td Canada Trust and Scotiabank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Td Canada Trust
Scotiabank

Td Canada Trust and Scotiabank Overview

Total reviews 315 742
Company responses 0 0
Issues resolved 1 6

Td Canada Trust and Scotiabank Consumer Ratings

Rank
542 out of 3886 in Financial Services category
279 out of 1245 in Banks category
Customer service
542 in category
255 in category
Product or Service Quality
508 in category
241 in category
Reliability
491 in category
232 in category
Additional Fees
479 in category
214 in category

Td Canada Trust and Scotiabank Rating Details

Customer service
1.3
(156 reviews)
1.2
(420 reviews)
Reviewer's quote

...I tried to call customer service on my cell, from outside the country, spent 30+ MINUTES in the cue, to only be cut off. ALL the "contact us" links on the TD easy web page refused to open as well..

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Have spoken to numerous customer service rep and supervisor everyone has lied to us and even the escalated customer service don't know how to tell the truth. Worst bank I have ever dealt with they keep passing the buck to different departments which pass it back to the original department. No...

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Product or Service Quality
1.4
(145 reviews)
1.3
(369 reviews)
Reviewer's quote

The customers service is extremely rude. They will do everything to push you to buy their products and sometimes even without your authority ( according to CBC news) They even had news like the ATM/ Taller swallows customers money and they refused to admit, even every customers has their receipts....

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...Cibc, Service credit union seem to think otherwise in this town of 2500. Walk in no problem to use my other account there thankfully. The fees are higher than the scene points you receive monthly..

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Reliability
1.3
(141 reviews)
1.3
(366 reviews)
Reviewer's quote

I have opened up a locked in RRSP account with them. My cheque was mailed out by my employer to the branch. They confirmed me that the cheque was deposited to my account on Friday. Then I called them on Tuesday and they said the cheque status is pending for deposit. I asked for the branch manager...

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So... I used a Scotiabank ABM one day to withdraw some money. The money came out, but I didn't take it fast enough, so it went back into the machine.I really needed that money BADLY, so I called Scotiabank's Dispute line and filed a dispute immediately.I was told that I'd have to wait 15 business...

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Additional Fees
1.4
(129 reviews)
1.5
(326 reviews)
Reviewer's quote

...Service is very untimely and they dont seem to care or make any additional effort. Terrible way to run a business..

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...Then you don't even pay fees. They are a multi BILLION dollar organization that breaks backs of the little guy to live the life of $$!!..

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Td Canada Trust and Scotiabank Pros and Cons

Pros
  • That td lived up to the bottom feeding reputation banks have
  • Horrific
  • Shame on you
  • Use to be good service
  • Staff at the branch
  • Scotiabank until this rediculous incident
Cons
  • Horrible customer service
  • Not being treated like a customer
  • Poor service
  • Customer service
  • Lack of customer service
  • Dishonesty

Td Canada Trust and Scotiabank Most Positive Reviews

Top rated reviews
5

I live overseas and iam try to make online banking and withdraw money both of the are blocked

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5

Bank Trying to deactivate my automatic payments to another to another account oct 31 or at christmas 21. Have made...

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5

Got to renew the card ..So i was able to talk and impressed with the service ..Now waiting for my card ..

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5

I have been dealing with Scotia Bank for over 35 years . personal and company account I recently moved my account to mis...

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Td Canada Trust and Scotiabank Most Critical Reviews

Lowest rated reviews
1

I have opened up a locked in RRSP account with them. My cheque was mailed out by my employer to the branch. They...

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1

Called Scotiabank rep about ordering a new card in case my current card would stop functioning properly since I've had i...

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1

When I transferred my investments from another financial institution I was told I would deal with a financial service...

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1

So... I used a Scotiabank ABM one day to withdraw some money. The money came out, but I didn't take it fast enough, so i...

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Td Canada Trust and Scotiabank Latest Reviews

Recent published reviews
No votes

Bonsoir.
C'est Mohammed hrach je suis actuellร ment au Maroc, j'ai un problรจme ร  rรฉsoudre c'est que je n'arrive pas ร  ouv...

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1

There are so many events over the years I've had them as a bank. The latest was 6 weeks after I changed my password,...

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No votes

I have been a customer with TD for 30 years and I am sick and tired of your telephone service - it's disgusting. I can o...

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1

I called 3x and they did everything possible to NOT give me my money. They all admitted I was entitled to it, given...

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