PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scotiabank and Td Canada Trust as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scotiabank
Td Canada Trust

Scotiabank and Td Canada Trust Overview

Total reviews
613
264
Company responses
0
0
Issues resolved
5
1

Scotiabank and Td Canada Trust Consumer Ratings

Rank
115 out of 725 in Banks category
278 out of 1860 in Financial Services category
Customer service
106 in category
268 in category
Product or Service Quality
76 in category
214 in category
Reliability
85 in category
204 in category
Value for money
87 in category
188 in category

Scotiabank and Td Canada Trust Rating Details

Customer service
1.2 (341 reviews)
1.2 (132 reviews)
Reviewer's quote

She indicated this could take up to 6 weeks! I am getting very frustrated with the errors and the run around! Customer Service seems to be a thing in the past and there does not seem to be any common sense in the banking protocols. Having money wired, purchasing a Bank Draft, setting up a mortgage...

Read full review

...Customer Service is Non-Existence. ONLY one objective in mind use whatever means necessary to take advantage of their customer. Charge them fees, their entire system is designed to screw their customer...

Read full review
Product or Service Quality
1.3 (296 reviews)
1.4 (124 reviews)
Reviewer's quote

...It's the absolute worst customer service I have ever dealt with. I do not recommend. And will never tell anyone go bank with Scotia bank...

Read full review

Brutal customer service!! I have been a customer for over 20 years. TD has become the worst bank to deal with..

Read full review
Reliability
1.3 (295 reviews)
1.3 (120 reviews)
Reviewer's quote

They know; I filed a complaint with their ombudsman.

Read full review

A few weeks ago I logged in to do a few banking related activities. As I have a few accounts with TD and one of those being an emergency type of an account which I shouldn't be seeing any activities and never really go into that account. For whatever reason I did and to my surprise I saw a few...

Read full review
Value for money
1.3 (275 reviews)
1.3 (103 reviews)
Reviewer's quote

...a change of all policies that allowed this to happen in the first place, was the only way i'd be satisfied, they've tried to buy me off by asking how much money i'm after. And the ombudsman wanted me to sign away even more privacy rights just so they would investigate. Fool me once shame on you, fool me twice shame on...

Read full review

I have been using TD WebBroker off, and on over the years to buy penny stocks. I recently reactivated my account. I was really happy the girl on the customer service was able to get it all set up again. I was aware that TD charges fees every time I buy or sell stock/shares; however, i was shocked...

Read full review

Scotiabank and Td Canada Trust Pros and Cons

Pros
  • Use to be good service
  • Staff at the branch
  • Scotiabank until this rediculous incident
  • Horrific
  • That td lived up to the bottom feeding reputation banks have
  • Shame on you
Cons
  • Customer service
  • Lack of customer service
  • Everthing
  • Horrible customer service
  • Poor service
  • Not being treated like a customer

Scotiabank and Td Canada Trust Most Positive Reviews

Top rated reviews
5

Bank Trying to deactivate my automatic payments to another to another account oct 31 or at christmas 21. Have made...

Read full review
5

I live overseas and iam try to make online banking and withdraw money both of the are blocked

Read full review
5

This is about: Yishu (Caroline) Jia | Senior Financial Advisor ____________________________________________ Scotiabank...

Read full review
4.3

I had bad experience with manager at Paisley Rd Guelph Ontario in the home buying process, I am aware of that home...

Read full review

Scotiabank and Td Canada Trust Most Critical Reviews

Lowest rated reviews
1

I was approved for Gov't of Canada Disabiltiy (Colon Cancer Patient) prior to Christmas and was receiving Retirement Pen...

Read full review
1

I had a few recent bad encounters with incompetent staff where they tell me incorrect info and act like they are sure...

Read full review
1

City/Location Reviewed: Ellerslie Plaza

I had the recent misfortune of using your bank facilities, as it is the only wa...

Read full review
1

Td is a bank that has been a burden to the life my family and I have lived. my decision to cancel services with them...

Read full review

Scotiabank and Td Canada Trust Latest Reviews

Recent published reviews
No votes

I received an email from Scotia.b@aol.com id this an official email from your bank. Its supposedly a trust recipient...

Read full review
No votes

Worst *** bank in the world! They let fraudsters steal your money and they don't reimburse you! Cheap *** stick ur...

Read full review
No votes

Im writing to you as if I were to call I dont think I could control my temper!! I have had many fraudulent transactions...

Read full review
1.8

This is a Predatory Bank. Customer Service is Non-Existence. ONLY one objective in mind use whatever means necessary to...

Read full review

Scotiabank and Td Canada Trust Products and Services

Most reviewed product and services
  • Scotiabank Customer Care (180 reviews)
  • Scotiabank Account (65 reviews)
  • Scotiabank Banking Service (56 reviews)
  • Td Canada Trust Customer Care (75 reviews)
  • Td Canada Trust Banking Service (28 reviews)
  • Td Canada Trust Account (22 reviews)