PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about TransUnion and Scoresense as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense

Scoresense

Has Verified Representatives
2.0
TransUnion
Scoresense

TransUnion and Scoresense Overview

Total reviews 170 826
Company responses 0 522
Issues resolved 1 7

TransUnion and Scoresense Consumer Ratings

Rank
418 out of 1882 in Financial Services category
181 out of 1882 in Financial Services category
Customer service
282 in category
186 in category
Product or Service Quality
273 in category
237 in category
Website
340 in category
274 in category
Reliability
239 in category
202 in category

TransUnion and Scoresense Rating Details

Customer service
1.2 (67 reviews)
1.5 (241 reviews)
Reviewer's quote

...Customer service tried to be friendly, but their process is inconvenient and outdated. They do not accept electronic scans, which would speed the process up considerably. The free credit report on their website is not easy to find and can be misleading in terms of what is being offered...

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I spoke to customer service and I want a full refund because I cancelled my subscription Over a year ago. and you began charging again without authorization. If I choose to use this service again in the future you are jeopardizing the opportunity and I will alert my bank and my legal team if I do...

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Product or Service Quality
1.1 (57 reviews)
1.3 (204 reviews)
Reviewer's quote

...TransUnion deducted 12 points! After contacting them, the extremely rude OVERSEAS customer service person explained their idiotic reasoning for doing so: Back in 12/19 the credit card I paid off in 5/2020 reported an overage of $27. 36. I contacted the credit card company and was advised the $27...

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...However, on 27 June I decided I no longer needed their services and cancelled my subscription. When I checked my bank statement a coupe days later I saw a charge from them dated 26 June for the next installment. Naturally, I asked them to refund that payment...

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Website
1.3 (52 reviews)
1.5 (216 reviews)
Reviewer's quote

Upon going to Transunion to check my credit report, their website that is, I was charged $26 subscription fee for credit monitoring. I believe that this company practices *** poor ethnics and has really horrible morals if they really have to put in very small fine print that they are going to bill...

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Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

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Reliability
1.1 (51 reviews)
1.3 (203 reviews)
Reviewer's quote

On their site, off to the side where you can barely see it. It says you're paying for a subscription, yet where you put your card information, it says it's for verification purposes. I didn't even know I was paying for something until I saw my card was charged. Horrible deceptive practices

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I cancelled my paid monthly membership on June 13th, 2020. Scorsense billed me $29.95 again on June 16th. After realizing this, I called them on June 20th to get the fraudulently taken money returned to me. The CSR denied that they had billed me again, and when I requested an email address to send...

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TransUnion and Scoresense Pros and Cons

Pros
  • Confident deception
  • Service cancellation
  • First call to them
  • Very upset
  • Got cancellation confirmation
  • Fraud
Cons
  • Customer service
  • Unauthorized charges
  • Automatic enrollment
  • Customer service
  • Could not cancel
  • Missing refund

TransUnion and Scoresense Most Positive Reviews

Top rated reviews
3.9

A company I had a loan with reported a delinquency date on my account but no late payment appeared in the payment...

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5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

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No votes
5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

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TransUnion and Scoresense Most Critical Reviews

Lowest rated reviews
1

Free trial for a dollar and they started taking money of my credit card and now its -52.00 and I don't know if its my...

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1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

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1

I ordered a one time free credit report check for $1.00. That should have told me right there it was a scam, how can a...

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1

THIS COMPANY IS A SCAM THEY RUN YOUR CARD EVEN AFTER YOU CANCELLED THE FREE TRIAL. THEY WERE TRYING TO RUN MY CARD...

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TransUnion and Scoresense Latest Reviews

Recent published reviews
No votes

I entered all info and was told I had to speak to an agent and to call during regular business hours but no hours were...

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No votes

Office is closed and you guys took money without my permission

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1.2

On their site, off to the side where you can barely see it. It says you're paying for a subscription, yet where you put...

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No votes

My husband called me just know telling me if I sign up with your company for scoresense and I told him I didnt and u...

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TransUnion and Scoresense Products and Services

Most reviewed product and services
  • Transunion Credit Report (67 reviews)
  • Transunion Account (13 reviews)
  • Transunion Credit Monitoring (11 reviews)
  • Scoresense Account (135 reviews)
  • Scoresense Membership (134 reviews)
  • Scoresense Credit Report (57 reviews)