PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and TransUnion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense
Has Verified Representatives
2.0
Scoresense
TransUnion

Scoresense and TransUnion Overview

Total reviews 835 173
Company responses 523 0
Issues resolved 7 1

Scoresense and TransUnion Consumer Ratings

Rank
187 out of 1922 in Financial Services category
440 out of 1922 in Financial Services category
Customer service
198 in category
299 in category
Website
285 in category
349 in category
Product or Service Quality
248 in category
288 in category
Reliability
216 in category
251 in category

Scoresense and TransUnion Rating Details

Customer service
1.5 (247 reviews)
1.2 (68 reviews)
Reviewer's quote

...Customer Service is closed...

Read full review

...Customer service tried to be friendly, but their process is inconvenient and outdated. They do not accept electronic scans, which would speed the process up considerably. The free credit report on their website is not easy to find and can be misleading in terms of what is being offered...

Read full review
Website
1.5 (219 reviews)
1.2 (53 reviews)
Reviewer's quote

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

Read full review

Upon going to Transunion to check my credit report, their website that is, I was charged $26 subscription fee for credit monitoring. I believe that this company practices *** poor ethnics and has really horrible morals if they really have to put in very small fine print that they are going to bill...

Read full review
Product or Service Quality
1.3 (209 reviews)
1.1 (58 reviews)
Reviewer's quote

...I also tried the online chat but it just keeps saying call customer service. They are refusing to refund my money as I supposedly cancelled too late. When I called to cancel the first time the representative just kept trying to convince me to keep my subscription...

Read full review

...TransUnion deducted 12 points! After contacting them, the extremely rude OVERSEAS customer service person explained their idiotic reasoning for doing so: Back in 12/19 the credit card I paid off in 5/2020 reported an overage of $27. 36. I contacted the credit card company and was advised the $27...

Read full review
Reliability
1.3 (206 reviews)
1.1 (52 reviews)
Reviewer's quote

I was checking my credit card statement and seen that ScoreSense took out an $26.88 unauthorized charge

Read full review

I went to Transunion to be sure my credit was unfrozen. When i tried to get information it lead me to create an account (as does all the other reporting companies) When filling out the account I was asked for a credit card number. I wondered why so I looked at the FAQ section as to why a credit...

Read full review

Scoresense and TransUnion Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Fraud
  • Confident deception
  • Service cancellation
  • First call to them
Cons
  • Customer service
  • Could not cancel
  • Missing refund
  • Customer service
  • Unauthorized charges
  • Automatic enrollment

Scoresense and TransUnion Most Positive Reviews

Top rated reviews
5

I have been working for scoresense for about 5 years now. I talk to about 30-35 costumers every day and I continue to...

Read full review
3.9

A company I had a loan with reported a delinquency date on my account but no late payment appeared in the payment...

Read full review
5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

Read full review
No votes

Scoresense and TransUnion Most Critical Reviews

Lowest rated reviews
1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

Read full review
1

Free trial for a dollar and they started taking money of my credit card and now its -52.00 and I don't know if its my...

Read full review
1

THIS COMPANY IS A SCAM THEY RUN YOUR CARD EVEN AFTER YOU CANCELLED THE FREE TRIAL. THEY WERE TRYING TO RUN MY CARD...

Read full review
1

I ordered a one time free credit report check for $1.00. That should have told me right there it was a scam, how can a...

Read full review

Scoresense and TransUnion Latest Reviews

Recent published reviews
1

I was checking my credit card statement and seen that ScoreSense took out an $26.88 unauthorized charge

Read full review
No votes

rep i talked to would hot give name

Read full review
1

Thieves rip off company!!! They stole my money. They are fraudulent. What a joke. They refunded my dollar but kept the...

Read full review
No votes

Every time I use my login and password it logs me out. I have no problems using Equifax and Expedia. My records with...

Read full review

Scoresense and TransUnion Products and Services

Most reviewed product and services
  • Scoresense Membership (135 reviews)
  • Scoresense Credit Report (57 reviews)
  • Scoresense Trial Membership (43 reviews)
  • Transunion Credit Report (67 reviews)
  • Transunion Credit Monitoring (11 reviews)
  • Transunion Membership (7 reviews)