PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scoresense and TransUnion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scoresense

Scoresense

Has verified representatives
2.0
Scoresense
TransUnion

Scoresense and TransUnion Overview

Total reviews
783
156
Company responses
514
0
Issues resolved
5
0

Scoresense was first mentioned on PissedConsumer on Jan 5, 2012 and since then this brand received 783 reviews. It is 627 reviews more than TransUnion received since Aug 17, 2009.

Scoresense and TransUnion Consumer Ratings

Rank
166 out of 2345 in Financial Services category
375 out of 2345 in Financial Services category
Customer service
176 in category
256 in category
Staff
203 in category
261 in category
Website
261 in category
310 in category

According to consumer ratings and reviews, Scoresense ranks 209 points higher in the Financial Services category than TransUnion. People gave Scoresense 1.4 stars for Customer service criterion in Financial Services category and it is 490 points higher than the worst rated brand in this category. At the same time, TransUnion was rated 1.2 stars for Customer service criterion in this category and it is 410 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Scoresense has a higher rating than TransUnion. Regarding Website criterion, consumers gave Scoresense 1.5 stars and it is 61% greater than other in category. TransUnion however was rated 1.3 stars and it is 53% greater than other in category.

Scoresense and TransUnion Rating Details

Customer service
1.4 (222 reviews)
1.2 (58 reviews)
Reviewer's quote

...Terrible customer service. They would even let me use the month I paid for because I cancelled and told me it was to late. Never had such a bad experience with a company..

JEFF S

I called last week to go over something on my credit report and the Customer Service Rep. decided she needed to go over my address history. I verified a few old addresses with her and then verified my current mailing address...

Lauren S
Staff
1.4 (212 reviews)
1.2 (44 reviews)
Reviewer's quote

I cancelled my membership with score sense within the first month of signing up & was told my membership was cancelled and my card would not be charged. I received a charge the next month, so I called about the issue. I didn’t push the issue the first time because I was in a hurry. I was told a...

Kathryn N

Nothing but the Truth stated:I have been a Trans Union customer for many years however; this FIRM does not report factual credit reports to creditors checking on my account and my spouses along with many other people that are married.1: Their call center is not in the country that you live in (e.g....

Dialtonesr
Website
1.5 (200 reviews)
1.3 (48 reviews)
Reviewer's quote

Then in the welcome mail at the bottom there is a message that you have subscribed, which was never my intention nor is it clearly stated on their website. So now my creditcard has been charged $30 for something I did not ask for. Can I all my creditcard company to reverse the payment? Secondly is...

Porter

Upon going to Transunion to check my credit report, their website that is, I was charged $26 subscription fee for credit monitoring. I believe that this company practices *** poor ethnics and has really horrible morals if they really have to put in very small fine print that they are going to bill...

PissedConsumer1650734

Scoresense and TransUnion Pros and Cons

Pros
  • Very upset
  • Got cancellation confirmation
  • Pissed off
  • Service cancellation
  • Fast call answer
  • Confident deception
Cons
  • Customer service
  • Could not cancel
  • Unwanted membership
  • Customer service
  • Unauthorized charges
  • Automatic enrollment

Scoresense and TransUnion Most Positive Reviews

Top rated reviews
5

It clearly states on every sign up page that they will charge a monthly membership fee if you don't call to cancel...

3.9

A company I had a loan with reported a delinquency date on my account but no late payment appeared in the payment...

Scoresense and TransUnion Most Critical Reviews

Lowest rated reviews
1

I was charged 3 months of fees without being aware of the charges. I had a lot of trouble with their website and wasn't...

1

Free trial for a dollar and they started taking money of my credit card and now its -52.00 and I don't know if its my...

Scoresense and TransUnion Latest Reviews

Recent published reviews
1

I cancelled my membership with score sense within the first month of signing up & was told my membership was cancelled...

Read all 783 reviews
1.2

Nothing but the Truth stated:
I have been a Trans Union customer for many years however; this FIRM does not report factua...

Read all 156 reviews

Scoresense and TransUnion Products and Services

Most reviewed product and services
  • Scoresense Account (131 reviews)
  • Scoresense Membership (129 reviews)
  • Scoresense Credit Report (56 reviews)
  • Transunion Credit Report (64 reviews)
  • Transunion Account (11 reviews)
  • Transunion Credit Monitoring (10 reviews)