PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seamless and Schwans as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seamless
Schwans

Seamless and Schwans Overview

Total reviews
21
663
Company responses
0
0
Issues resolved
0
8

Seamless and Schwans Consumer Ratings

Rank
86 out of 260 in Food Delivery category
9 out of 260 in Food Delivery category
Customer service
59 in category
16 in category
Reliability
60 in category
10 in category
Exchange, Refund and Cancellation Policy
40 in category
6 in category
Discounts and Special Offers
56 in category
6 in category

Seamless and Schwans Rating Details

Customer service
1 (11 reviews)
1.9 (258 reviews)
Reviewer's quote

...When I called Seamless customer service to help resolve the issue, they just said to wait! (1. 5 hours after I was notified that the order was being prepared!). I hung up in disgust...

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The worst, most frustrating customer service I've ever experienced from any company EVER. They can't seem to get an order right, and today they didn't deliver anything at all! After an hour on the phone they finally said I can get a refund but it will take 21 business days to process and I still...

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Reliability
1 (10 reviews)
2.2 (233 reviews)
Reviewer's quote

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my order would be delivered between 6:15 and 6:25. I got home at 5:55 and got a notice that my food was delivered at 5:38. I called Seamless and told them that I scheduled the food at...

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Your customer call line is impossible to get thru to. I just need my email password reset I asked my driver and have tried to call several times.My frustration level is high to the point I am not sure I even want to do business with you anymore.

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Exchange, Refund and Cancellation Policy
1.3 (10 reviews)
2.5 (166 reviews)
Reviewer's quote

...They still charged me and I have to wait 3-5 days for a refund. Was told by Seamless to place order again and pay another $30. $60 for some bagels! No way! Seamless should be able to fulfill order first and then charge...

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...My low rating for the Exchange, Refund &;;;;;;;;;; Cancellation Policy is because I have not had to deal with this previouly..

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Discounts and Special Offers
1 (9 reviews)
2.6 (209 reviews)
Reviewer's quote

I ordered sushi and got fish that smelled and looked like it had gone bad days ago. I tried to eat it and almost vomitted. Seamless offered me a 20% off COUPON FOR NEXT TIME. I am never ordering from them again. :angry:

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Schwan's rarely offers discounts or coupons on anything other than ice cream and cakes, but today, they offered "20% off your entire order" -- We began our order, were locked out, and never got back in. Not on the app, not on Schwan's website. We called their CS number, there is usually always...

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Seamless and Schwans Pros and Cons

Pros
No votes
  • Food is very good if it arrives
  • Veggies
  • Quality of the food and the variety
Cons
  • Reliability
  • Customer service
  • Billing
  • Terrible customer service
  • Runaround
  • Lack of delivery

Seamless and Schwans Most Positive Reviews

Top rated reviews
No votes
5

I bought frozen whole strawberries, I thawed some like suggested but they did not taste well. Too soft and had an after...

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No votes
5

Idk where some of these people work at but I make really good money and work 8hrs a day four days a week.and hourly pay...

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Seamless and Schwans Most Critical Reviews

Lowest rated reviews
1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

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1

I placed an order with Schwans on 2/19/15 and was told delivery would be on 2/23. Then it was changed to 2/24. Then it...

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1

WHAT A NEATLY DEVISED DEVIOUS SCAM WEB-SERVICE THIS IS!?!!?! I bought 10 eGift cards of Seamless of $10 each for $100...

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1

I ordered from them 3 months ago and still haven't got my food. I have emailed and called several times and they have...

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Seamless and Schwans Latest Reviews

Recent published reviews
1

MY PAYPAL WAS CHARGED WITHOUT MY KNOWLEDGE

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2.3

Called 5 times and was promised a refund and call back zero response

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1

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my...

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No votes

The greed is never enough. Soon we will all be owned buy other countries and the schwans family will be on the same...

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Seamless and Schwans Products and Services

Most reviewed product and services
  • Seamless Delivery Service (9 reviews)
  • Schwans Delivery Service (177 reviews)
  • Schwans Customer Care (45 reviews)
  • Schwans Vehicle Driver (24 reviews)