PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Schwans and Seamless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Schwans
Seamless

Schwans and Seamless Overview

Total reviews 688 23
Company responses 0 0
Issues resolved 8 0

Schwans and Seamless Consumer Ratings

Rank
13 out of 263 in Food Delivery category
73 out of 263 in Food Delivery category
Customer service
19 in category
56 in category
Reliability
13 in category
66 in category
Website
24 in category
46 in category
Discounts and Special Offers
8 in category
59 in category

Schwans and Seamless Rating Details

Customer service
1.9 (268 reviews)
1.3 (12 reviews)
Reviewer's quote

...Or you can sign up as a customer, and order online! Hmmm, sounds like I don't even want to deal with petty people, because the Customer Service sucks! And all I wanted was to order ice cream! Boy, doesn't want or need new customers?!?! SHOCKER !..

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...When I called Seamless customer service to help resolve the issue, they just said to wait! (1. 5 hours after I was notified that the order was being prepared!). I hung up in disgust...

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Reliability
2.2 (245 reviews)
1 (10 reviews)
Reviewer's quote

My order is in the puter....I can't send it because it wants info i dont know....dont remember...why did you change the format? I am illiterate except for thimgs Ive been shown....Its only been a matter of weeks since I posted an order..do you dismiss someone for that?

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I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my order would be delivered between 6:15 and 6:25. I got home at 5:55 and got a notice that my food was delivered at 5:38. I called Seamless and told them that I scheduled the food at...

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Website
3 (234 reviews)
2.1 (10 reviews)
Reviewer's quote

...Not on the app, not on Schwan's website. We called their CS number, there is usually always someone there. We received a recording that essentially said, "Call tomorrow...

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on August 30th I had ordered from Burger king which was on 400 east Tremont Ave in the Bronx and the driver had rung my bell went to meet him and never delivered my merchandise so I had to walk to the restaurant to have it re ordered thank god they had my receipt so i will need a refund of $3.49...

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Discounts and Special Offers
2.6 (220 reviews)
1 (9 reviews)
Reviewer's quote

...Jim Peacock made a special stop Sat Aug 15 to ensure order delivery, providing his phone number for future orders. Kudos to Jim! Online ordering is pointless if we must call orders in to Jim to get a reliable delivery date. We're talking frozen foods here!...

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I ordered sushi and got fish that smelled and looked like it had gone bad days ago. I tried to eat it and almost vomitted. Seamless offered me a 20% off COUPON FOR NEXT TIME. I am never ordering from them again. :angry:

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Schwans and Seamless Pros and Cons

Pros
  • Food is very good if it arrives
  • Veggies
  • Reliable delivery
No votes
Cons
  • Terrible customer service
  • Wait time for customer service
  • Runaround
  • Reliability
  • Customer service
  • Billing

Schwans and Seamless Most Positive Reviews

Top rated reviews
5

I bought frozen whole strawberries, I thawed some like suggested but they did not taste well. Too soft and had an after...

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3.3

on August 30th I had ordered from Burger king which was on 400 east Tremont Ave in the Bronx and the driver had rung my...

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5

Idk where some of these people work at but I make really good money and work 8hrs a day four days a week.and hourly pay...

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No votes

Schwans and Seamless Most Critical Reviews

Lowest rated reviews
1

I placed an order with Schwans on 2/19/15 and was told delivery would be on 2/23. Then it was changed to 2/24. Then it...

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1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

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1

I ordered from them 3 months ago and still haven't got my food. I have emailed and called several times and they have...

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1

WHAT A NEATLY DEVISED DEVIOUS SCAM WEB-SERVICE THIS IS!?!!?! I bought 10 eGift cards of Seamless of $10 each for $100...

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Schwans and Seamless Latest Reviews

Recent published reviews
No votes

I have nothing else to say, I just know that this company us not what I thought they were and I'm very disappointed and...

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No votes

My name is Jennifer Grimes. I placed an order with Marino's restaurant last night with seamless and I never received my...

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3.2

My order is in the puter....I can't send it because it wants info i dont know....dont remember...why did you change the...

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1

MY PAYPAL WAS CHARGED WITHOUT MY KNOWLEDGE

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Schwans and Seamless Products and Services

Most reviewed product and services
  • Schwans Delivery Service (179 reviews)
  • Schwans Customer Care (45 reviews)
  • Schwans Vehicle Driver (25 reviews)
  • Seamless Delivery Service (10 reviews)