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Scentsy

Shopping
  • 2 ISSUES RESOLVED
  • 287 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
  • Product 3
  • Products 3
  • Consultant 2
  • Representatives 1
  • That it would be delivered b4 christmas 1

Customers don't like

  • Poor customer service3
  • Customer service3
  • Bad representatives2
  • Consultant2
  • Warnty1
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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint5
  • Very poor hard to contact5
  • Website is difficult to use4
  • Process time and late shipping2
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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