PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telecheck and Santander Consumer Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Telecheck
Santander Consumer Usa

Telecheck and Santander Consumer Usa Overview

Total reviews
486
1277
Company responses
0
0
Issues resolved
0
1

Santander Consumer Usa was first mentioned on PissedConsumer on Sep 10, 2008 and since then this brand received 1277 reviews. It is 791 reviews more than Telecheck received since Mar 30, 2008.

Telecheck and Santander Consumer Usa Consumer Ratings

Rank
400 out of 2597 in Financial Services category
295 out of 2597 in Financial Services category
Customer service
268 in category
229 in category
Product or Service Quality
257 in category
217 in category
Staff
260 in category
208 in category

According to consumer ratings and reviews, Santander Consumer Usa ranks 105 points higher in the Financial Services category than Telecheck. People gave Telecheck 1.1 stars for Customer service criterion in Financial Services category and it is 383 points higher than the worst rated brand in this category. At the same time, Santander Consumer Usa was rated 1.3 stars for Customer service criterion in this category and it is 422 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Santander Consumer Usa has a higher rating than Telecheck. Regarding Staff criterion, consumers gave Telecheck 1.2 stars and it is 60% greater than other in category. Santander Consumer Usa however was rated 1.4 stars and it is 68% greater than other in category.

Telecheck and Santander Consumer Usa Rating Details

Customer service
1.1 (75 reviews)
1.3 (233 reviews)
Reviewer's quote

...odd that I have had the account for 20 years and have written over 2200 checks against that account, probably 90% locally, and these people you place your customer care with have never heard of me or seen my checks before. This leads me to believe that Rite Aid is not the Corporation in control of their “customer care”, but it...

Clifford E

...Their customer service has rude, crude and poorly trained personnel who keep you pon hold more than assist you..

John T
Product or Service Quality
1.1 (64 reviews)
1.3 (207 reviews)
Reviewer's quote

I have always used my debit card at Wal-Mart . Today I went there and my purchase amount was $13.45. I discovered that I didn't have my debit card but I did have a check. My check was declined because of a charge off that I had 3 years ago from a totally different bank. I was unaware of this and it...

PissedConsumer1354695

PAYMENTS ARE TO HIGH NEED LOWER PAYMENTS

LARRY W
Staff
1.2 (60 reviews)
1.4 (173 reviews)
Reviewer's quote

The day these rats go out of business, will be a good day indeed!

PissedConsumer1689415

His Neurologist, Pediatrician, and medical staff can prove this. Not only that I talked to you guys myself via my cell phone and told you what's going on. Even told you guys about his medication and you will have your tow truck guy sneaking around my property, going through my garage when he had NO...

PissedConsumer844098

Telecheck and Santander Consumer Usa Pros and Cons

Pros
  • Aggravating
  • Upsitting
  • Frustrating
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
Cons
  • Lack of expedient recourse for declined check
  • Worthless customer service
  • Unknowledgable staff unwillingness to resolve issue
  • Customer service
  • Being hung up on
  • Rude managers

Telecheck and Santander Consumer Usa Most Positive Reviews

Top rated reviews
4.7

I went to my local grocery store and brought 200,00 worth of groceries. I am a frequent shopper and usually charge that...

5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

Telecheck and Santander Consumer Usa Most Critical Reviews

Lowest rated reviews
1

I had called this so called Telecheck company who processes check for merchants and stores all across the United States...

1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

Telecheck and Santander Consumer Usa Latest Reviews

Recent published reviews

I have tried to talk to a realmperson to no avail. I have always wrote checks and now i cant for. I apparent reason...

Read all 486 reviews

Car was eligally containd plz call 3374964745

Read all 1277 reviews

Telecheck and Santander Consumer Usa Products and Services

Most reviewed product and services
  • Telecheck Check Payment Processing Service (34 reviews)
  • Telecheck Check Cashing (16 reviews)
  • Telecheck Check (8 reviews)
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (174 reviews)
  • Santander Consumer Usa Account (97 reviews)