PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Telecheck and Santander Consumer Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Telecheck
Santander Consumer Usa

Telecheck and Santander Consumer Usa Overview

Total reviews
491
1294
Company responses
0
0
Issues resolved
0
1

Telecheck and Santander Consumer Usa Consumer Ratings

Rank
439 out of 1859 in Financial Services category
333 out of 1859 in Financial Services category
Customer service
295 in category
250 in category
Product or Service Quality
287 in category
244 in category
Reliability
255 in category
196 in category
Website
359 in category
258 in category

Telecheck and Santander Consumer Usa Rating Details

Customer service
1.1 (75 reviews)
1.3 (239 reviews)
Reviewer's quote

...Customer service at this company is non-existent. And when you do get through to someone, it's very hard to understand them. But the reasons they give for not clearing the checks are ludicrous...

Read full review

...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

Read full review
Product or Service Quality
1.1 (65 reviews)
1.3 (214 reviews)
Reviewer's quote

poor service, not friendly and a phone # that no one will pick up BAD CO TR 281910..

Read full review

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of customers. Santander Consumer USA is a scam. If you are looking for a Loan make sure the business is legit and accredited by the BBB..

Read full review
Reliability
1 (60 reviews)
1.3 (172 reviews)
Reviewer's quote

This was no less than geographical racial profiling and it must stop. We were a legitimate business, conducting business to feed the hungry in the middle of a pandemic. Stated it was characteristic of fruad. We were conducting business in partnership with the American Red Cross, United Nations...

Read full review

Contacted santander about bumping a payment to the back of my loan. They advised me I should do the next two months at a cost to me of two payments of 755.98 in other word my next two truck payments would have been 100%interest I'll starve first this company flat out sucks! We are all In dire...

Read full review
Website
1.1 (49 reviews)
1.6 (222 reviews)
Reviewer's quote

The day these rats go out of business, will be a good day indeed!

Read full review

...I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked. ..

Read full review

Telecheck and Santander Consumer Usa Pros and Cons

Pros
  • Aggravating
  • Upsitting
  • Embarrasing
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
Cons
  • Lack of expedient recourse for declined check
  • Worthless customer service
  • Unknowledgable staff unwillingness to resolve issue
  • Customer service
  • Rude managers
  • Being hung up on

Telecheck and Santander Consumer Usa Most Positive Reviews

Top rated reviews
4.5

I went to my local grocery store and brought 200,00 worth of groceries. I am a frequent shopper and usually charge that...

Read full review
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

Read full review
No votes
5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

Read full review

Telecheck and Santander Consumer Usa Most Critical Reviews

Lowest rated reviews
1

I had called this so called Telecheck company who processes check for merchants and stores all across the United States...

Read full review
1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

Read full review
1

Had a service company visit my house. Said they would accept a check over the phone. When they finished the guy won'...

Read full review
1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

Read full review

Telecheck and Santander Consumer Usa Latest Reviews

Recent published reviews
No votes

My id # was being used and mixed up on another account and it has now interfered in my ability to write a check.

Read full review
No votes

Was directed to go online to submit my request

Read full review
No votes

My check was declined at Walmart apparently due to "risky" behavior. But now the check I wrote minutes before at...

Read full review
1

I would like to be a part of the law suit in regards to the unfair practices by santander

Read full review

Telecheck and Santander Consumer Usa Products and Services

Most reviewed product and services
  • Telecheck Check Payment Processing Service (34 reviews)
  • Telecheck Check Cashing (16 reviews)
  • Telecheck Check (8 reviews)
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (177 reviews)
  • Santander Consumer Usa Account (98 reviews)