PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Santander Consumer Usa and Spectrum IFA Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Santander Consumer Usa
Spectrum IFA Group

Santander Consumer Usa and Spectrum IFA Group Overview

Total reviews
1289
8
Company responses
0
0
Issues resolved
1
0

Santander Consumer Usa and Spectrum IFA Group Consumer Ratings

Rank
329 out of 1857 in Financial Services category
439 out of 1857 in Financial Services category
Customer service
235 in category
307 in category
Website
250 in category
359 in category
Product or Service Quality
229 in category
289 in category
Interest Rate
192 in category
232 in category

Santander Consumer Usa and Spectrum IFA Group Rating Details

Customer service
1.3 (238 reviews)
1 (4 reviews)
Reviewer's quote

...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

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I was approached by a Mr Barry Davys of Spectrum IFA whilst living in Barcelona regarding my final salary pension informing me that Spectrum would invest in and get greater returns .I dismissed the idea however Mr Davys continued to aggressively pursue the subject visiting me 4/5 times and I...

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Website
1.6 (222 reviews)
1 (4 reviews)
Reviewer's quote

...I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked. ..

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Got a feeling about Spectrum IFA Group Advisor Barry Davys, did a google https://www.fca.org.uk/publication/final-notices/strathardle.pdf

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Product or Service Quality
1.3 (212 reviews)
1 (2 reviews)
Reviewer's quote

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of customers. Santander Consumer USA is a scam. If you are looking for a Loan make sure the business is legit and accredited by the BBB..

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No items

Interest Rate
1.2 (204 reviews)
1 (2 reviews)
Reviewer's quote

I am unable to catch up due to the HIGH INTEREST RATE LOW PRINCIPLE and now being charged $6. 00 per day until I am able to make a $2000 payment or $445. 00 every 2 weeks I am getting deeper and deeper in debt with this company and no one want to refinance due to the upside down LOAN..

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No items

Santander Consumer Usa and Spectrum IFA Group Pros and Cons

Pros
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
  • Nice office on passieg de gracia
Cons
  • Customer service
  • Rude managers
  • Being hung up on
No votes

Santander Consumer Usa and Spectrum IFA Group Most Positive Reviews

Top rated reviews
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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No votes
5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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No votes

Santander Consumer Usa and Spectrum IFA Group Most Critical Reviews

Lowest rated reviews
1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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1

You claim your advisors live in the communities they serve?
Why is Mr Lansley, who lives in Nerja, Spain allowed to be...

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1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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1

Got a feeling about Spectrum IFA Group Advisor Barry Davys, did a google...

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Santander Consumer Usa and Spectrum IFA Group Latest Reviews

Recent published reviews
No votes

Santander is not a fair company. When I bought my vehicle in 2018, my interest rates was 26%. I think that was...

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1

I was approached by a Mr Barry Davys of Spectrum IFA whilst living in Barcelona regarding my final salary pension inform...

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1

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of...

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No votes

I had a consultation with Spectrum in France. As a former Financial adviser my self I found that they only deal with a...

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Santander Consumer Usa and Spectrum IFA Group Products and Services

Most reviewed product and services
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (177 reviews)
  • Santander Consumer Usa Account (98 reviews)
  • Spectrum Ifa Group Financial Advisor (3 reviews)