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San Jose Mercury News

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 2 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Website
Diversity of Products or Services
  • Local news and perspective 1
  • Home delivery 1

Customers don't like

  • Overcharge on promotional pricing1
  • Customer service is hard to reach in unusual cases1

Products by San Jose Mercury News

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Xlibris

Periodicals & Publishing
  • 1 ISSUES RESOLVED
  • 415 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $12.7K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
  • Ripp off 5
  • Published book 5
  • Prompt service 4
  • Beginning 4
  • Getting the book published 3

Customers don't like

  • Poor customer service5
  • Given the runaround5
  • Give you the run around5
  • Want authors money not sales focused4
  • Unresponsive to customer needs after they got your money4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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