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Samsung Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 2
  • Features 2
  • Quality of tv 2
  • To try out their android 1

Customers don't like

  • Customer service15
  • Lack of warranty coverage6
  • Poor quality6
  • Appliance reliability5
  • Appliance service life4
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Whole Latte Love

Appliances and Electronics
Has verified representatives
  • 1 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $15.8K CLAIMED LOSSES
  • $565 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product offering 3
  • Pricing 2

Customers don't like

  • Incompetent customer service11
  • Customer support5
  • Failure to reply2
  • Incompetent product service2
  • Overall customer support with multiple probelms1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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