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Samsung Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2
  • Features 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Poor quality3
  • Lack of warranty coverage3
  • Appliance service life3
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Whole Latte Love

Appliances and Electronics
Has verified representatives
  • 2 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $16K CLAIMED LOSSES
  • $534 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product offering 3
  • Pricing 2
  • Machine worked well until yesterday 1

Customers don't like

  • Customer support5
  • Incompetent customer service3
  • Failure to reply2
  • Overall customer support with multiple probelms1
  • Incompetent product service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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