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Whirlpool

Appliances and Electronics
  • 8 ISSUES RESOLVED
  • 1098 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Quality look 7
  • I will never buy whirlpool appliance 7
  • Design 6
  • Service 5
  • Quiet noise level 5

Customers don't like

  • Unhelpful customer service13
  • Quality of appliances7
  • Customer service7
  • Shabby product6
  • Unresponsive service5
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Samsung Electronics

Appliances and Electronics
  • 6 ISSUES RESOLVED
  • 743 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service20
  • Way they do business4
  • Too many defects3
  • Poor quality3
  • Lack of warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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