PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Samsung Electronics

Whirlpool and Samsung Electronics Overview

Total reviews 2440 1671
Company responses 0 0
Issues resolved 35 19

Whirlpool and Samsung Electronics Consumer Ratings

Rank
757 out of 2839 in Appliances and Electronics category
481 out of 2839 in Appliances and Electronics category
Product or Service Quality
682 in category
444 in category
Customer service
577 in category
412 in category
Warranty
587 in category
445 in category
Value for money
683 in category
513 in category

Whirlpool and Samsung Electronics Rating Details

Product or Service Quality
1.2
(892 reviews)
1.7
(530 reviews)
Reviewer's quote

...Finally called on warranty service. Told washer drum not round "from the factory". They are repairing the drum, but there is also cosmetic damage caused by it that they won't do anything about...

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Customer Service was great I got help on a Sunday. This is rare to get help on the weekendsnow I wont have to throw my food away..

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Customer service
1.3
(883 reviews)
1.6
(572 reviews)
Reviewer's quote

...Was transferred to customer service for an appointment. Customer service wanted model and serial number but didn't say how to provide them. Customer service put me on hold...

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Customer service is a joke and non-existent and their website will give you a different price every time you visit for the same product. 6 hours of time wasted on the phone to fix simple things with zero resolution. Asked to be escalated and asked for a supervisor and neither was offered...

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Warranty
1.4
(768 reviews)
1.7
(459 reviews)
Reviewer's quote

...Luckily I had purchased a warranty with Whirlpool, right? It was Covid. Nobody would visit. That's ok...

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...One rep said it was "too new" for the warranty to cover it. What does that even mean??..

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Value for money
1.4
(744 reviews)
1.9
(470 reviews)
Reviewer's quote

In this case, Whirlpool can sell new washers or make money from selling expensive replacement parts when the appliance fails prematurely. Finally, based on my experience, their product reliability appears to be at odds with claims on their corporate website that they are actually helping the planet...

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...It's strange that a repute Company of Samsung have such unprofessional and useless staff and all they care is money. We are very much disappointed, perturbed and dissatisfied with the services, products and workmanship of Samsung. RK, 650-872-****..

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Whirlpool and Samsung Electronics Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Design
  • No pros
  • Always have loved all samsung products
  • Good products
  • Quality of tv
Cons
  • Customer service
  • Unhelpful customer service
  • Quality of appliances
  • Customer service
  • Poor customer service
  • Horrible customer service

Whirlpool and Samsung Electronics Most Positive Reviews

Top rated reviews
5

Talked to someone who was very knowledgeable and answered my question. Told me where to buy a water filter. Was even...

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5

Customer Service was great I got help on a Sunday.This is rare to get help on the weekendsnow I wont have to throw my...

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5

I bought my dryer two years ago and it had no problem, but it has been a week since my dryer no longer wants to...

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5

Tenía 2 meses que decía en la pantalla error. Lo había desenchufado y hace 2 semanas lo volví a enchufar y decía f5. Lo...

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Whirlpool and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

I've only owned these for a day. My major problem with them is Whirlpool. I have tried to use the Whirlpool's coupon for...

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1

purchased washer in 2/13 and it has never worked properly. Clothes came out of final cycle still dripping wet and no...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

Customer service is a joke and non-existent and their website will give you a different price every time you visit for...

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Whirlpool and Samsung Electronics Latest Reviews

Recent published reviews
2.8

Have a stacked washer and dryer. Washer would not level right. Followed everything whirlpool suggested. Finally called...

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No votes

Compre mis artículos en una tienda BrandsMart y me dijeron que san sing tenía un rebate de 100 dólares por artículo si...

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1

Worst experience of my life trying to get help via the telephone. 1.5 hours on hold and finally gave up. Called Pissed f...

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No votes

You said it back to factory settings and it's sold everything all my passwords I can't get into nothing and I'm pretty...

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