PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Samsung Electronics

Whirlpool and Samsung Electronics Overview

Total reviews
1349
847
Company responses
0
0
Issues resolved
12
10

Whirlpool and Samsung Electronics Consumer Ratings

Rank
408 out of 1794 in Appliances and Electronics category
310 out of 1794 in Appliances and Electronics category
Product or Service Quality
338 in category
293 in category
Customer service
255 in category
279 in category
Warranty
256 in category
286 in category
Price Affordability
322 in category
328 in category

Whirlpool and Samsung Electronics Rating Details

Product or Service Quality
1.2 (369 reviews)
1.4 (181 reviews)
Reviewer's quote

My washing Machine is not working and I called many times on whirlpool customer service, but I am not getting response from whirlpooll. I am Fed up with Whirlpool..

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Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month..

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Customer service
1.3 (341 reviews)
1.3 (178 reviews)
Reviewer's quote

My refrigerator is not working for the past 4 months and we have been following up with the customer service since then. But unfortunately we have not received any positive response yet. Sometime in the month of March'2020 one of your technicians visited and fixed something but after a day...

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I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

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Warranty
1.4 (310 reviews)
1.3 (143 reviews)
Reviewer's quote

Couldn't get ahold of anybody it was a big run around right from the store to whirlpool I had everything I needed why is my hot water heater was still under warranty it's less than 5 years old had problems with the last 6 months I still would appreciate if someone give me a call back on it..

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...we don't have any service way out here until my warranty was up then it would $100. to come out there's nothing to fix. It is a bad design the manual it a hoot I answered people's questions from HomeDot about it using the manual...

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Price Affordability
2.2 (287 reviews)
2.2 (153 reviews)
Reviewer's quote

...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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Whirlpool and Samsung Electronics Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Design
  • Quality look
  • Overall product design and ease of use
  • Design and size
  • Design
Cons
  • Unhelpful customer service
  • Customer service
  • Shabby product
  • Customer service
  • Poor quality poor customer service
  • Way they do business

Whirlpool and Samsung Electronics Most Positive Reviews

Top rated reviews
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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Whirlpool and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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Whirlpool and Samsung Electronics Latest Reviews

Recent published reviews
No votes

I am writing this review because I am appalled at the customer service we received from Whirlpool here in Hungary. We bo...

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1.8

Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month

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1

My refrigerator is only two years old and the deli tray frame has broken twice, also a bin on the door has broken twice...

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1

I own a rather expensive Samsung refrigerator. It's about 4 years old and has a defect that cannot be repaired. I had 3...

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Whirlpool and Samsung Electronics Products and Services

Most reviewed product and services
  • Whirlpool Washing Machine (320 reviews)
  • Whirlpool Refrigerator (287 reviews)
  • Whirlpool Dishwasher (76 reviews)
  • Samsung Electronics Tv (262 reviews)
  • Samsung Electronics Refrigerator (100 reviews)
  • Samsung Electronics Repair (54 reviews)