PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Whirlpool

Samsung Electronics and Whirlpool Overview

Total reviews 1671 2440
Company responses 0 0
Issues resolved 19 35

Samsung Electronics and Whirlpool Consumer Ratings

Rank
481 out of 2839 in Appliances and Electronics category
757 out of 2839 in Appliances and Electronics category
Customer service
412 in category
577 in category
Product or Service Quality
444 in category
682 in category
Price Affordability
567 in category
611 in category
Value for money
513 in category
683 in category

Samsung Electronics and Whirlpool Rating Details

Customer service
1.6
(572 reviews)
1.3
(883 reviews)
Reviewer's quote

Customer Service was great I got help on a Sunday. This is rare to get help on the weekendsnow I wont have to throw my food away..

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...Was transferred to customer service for an appointment. Customer service wanted model and serial number but didn't say how to provide them. Customer service put me on hold...

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Product or Service Quality
1.7
(530 reviews)
1.2
(892 reviews)
Reviewer's quote

Customer service is a joke and non-existent and their website will give you a different price every time you visit for the same product. 6 hours of time wasted on the phone to fix simple things with zero resolution. Asked to be escalated and asked for a supervisor and neither was offered...

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...Finally called on warranty service. Told washer drum not round "from the factory". They are repairing the drum, but there is also cosmetic damage caused by it that they won't do anything about...

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Price Affordability
2.2
(487 reviews)
2
(684 reviews)
Reviewer's quote

...basic phone with a high price tag. Samsung...

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...After some discussion and price match I decided to purchase from Grand. After all, i purchased my last washer/ dryer from Grand 20 years ago. My salesman set up a date for the following Tuesday...

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Value for money
1.9
(470 reviews)
1.4
(744 reviews)
Reviewer's quote

...It's strange that a repute Company of Samsung have such unprofessional and useless staff and all they care is money. We are very much disappointed, perturbed and dissatisfied with the services, products and workmanship of Samsung. RK, 650-872-****..

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In this case, Whirlpool can sell new washers or make money from selling expensive replacement parts when the appliance fails prematurely. Finally, based on my experience, their product reliability appears to be at odds with claims on their corporate website that they are actually helping the planet...

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Samsung Electronics and Whirlpool Pros and Cons

Pros
  • Always have loved all samsung products
  • Good products
  • Quality of tv
  • I will never buy whirlpool appliance
  • Design
  • No pros
Cons
  • Customer service
  • Poor customer service
  • Horrible customer service
  • Customer service
  • Unhelpful customer service
  • Quality of appliances

Samsung Electronics and Whirlpool Most Positive Reviews

Top rated reviews
5

Customer Service was great I got help on a Sunday.This is rare to get help on the weekendsnow I wont have to throw my...

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5

Talked to someone who was very knowledgeable and answered my question. Told me where to buy a water filter. Was even...

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5

Tenรญa 2 meses que decรญa en la pantalla error. Lo habรญa desenchufado y hace 2 semanas lo volvรญ a enchufar y decรญa f5. Lo...

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5

I bought my dryer two years ago and it had no problem, but it has been a week since my dryer no longer wants to...

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Samsung Electronics and Whirlpool Most Critical Reviews

Lowest rated reviews
1

purchased washer in 2/13 and it has never worked properly. Clothes came out of final cycle still dripping wet and no...

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1

I've only owned these for a day. My major problem with them is Whirlpool. I have tried to use the Whirlpool's coupon for...

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1

Customer service is a joke and non-existent and their website will give you a different price every time you visit for...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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Samsung Electronics and Whirlpool Latest Reviews

Recent published reviews
No votes

Compre mis artรญculos en una tienda BrandsMart y me dijeron que san sing tenรญa un rebate de 100 dรณlares por artรญculo si...

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2.8

Have a stacked washer and dryer. Washer would not level right. Followed everything whirlpool suggested. Finally called...

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No votes

You said it back to factory settings and it's sold everything all my passwords I can't get into nothing and I'm pretty...

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1

Worst experience of my life trying to get help via the telephone. 1.5 hours on hold and finally gave up. Called Pissed f...

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