PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Whirlpool

Samsung Electronics and Whirlpool Overview

Total reviews
847
1351
Company responses
0
0
Issues resolved
10
12

Samsung Electronics and Whirlpool Consumer Ratings

Rank
309 out of 1794 in Appliances and Electronics category
408 out of 1794 in Appliances and Electronics category
Product or Service Quality
294 in category
339 in category
Customer service
281 in category
258 in category
Price Affordability
327 in category
322 in category
Website
238 in category
246 in category

Samsung Electronics and Whirlpool Rating Details

Product or Service Quality
1.4 (181 reviews)
1.2 (369 reviews)
Reviewer's quote

Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month..

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My washing Machine is not working and I called many times on whirlpool customer service, but I am not getting response from whirlpooll. I am Fed up with Whirlpool..

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Customer service
1.3 (178 reviews)
1.3 (343 reviews)
Reviewer's quote

I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

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My refrigerator is not working for the past 4 months and we have been following up with the customer service since then. But unfortunately we have not received any positive response yet. Sometime in the month of March'2020 one of your technicians visited and fixed something but after a day...

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Price Affordability
2.2 (153 reviews)
2.2 (287 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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...in my opinion, and I have had many washing machines with sensing at different price points, there is no sensing feature on this model even though it indicates it on control panel. Water savings = zero. Sensing ability = zero...

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Website
2 (151 reviews)
2 (273 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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...A Kitchenaid, top line refrigerator needed a part that costs $55 at the parts website and took 10 minutes to install was refused. The idiots would have saved so much in labor costs by simply authorizing one after the first visit!..

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Samsung Electronics and Whirlpool Pros and Cons

Pros
  • Overall product design and ease of use
  • Design and size
  • Design
  • I will never buy whirlpool appliance
  • Design
  • Quality look
Cons
  • Customer service
  • Poor quality poor customer service
  • Way they do business
  • Unhelpful customer service
  • Customer service
  • Shabby product

Samsung Electronics and Whirlpool Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

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Samsung Electronics and Whirlpool Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

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Samsung Electronics and Whirlpool Latest Reviews

Recent published reviews
1.8

Worst service ever very hard to get someone on the phone bed communication I'm still waiting for a refund over a month

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1.5

I have an Aqualift self cleaning oven. Having problems cleaning the oven. By now l have cleaned the oven as leave 8...

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1

I own a rather expensive Samsung refrigerator. It's about 4 years old and has a defect that cannot be repaired. I had 3...

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1

Aqualift self cleaning oven don't clean well, by now I've cleaned the oven at least 8 time and still not completely...

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Samsung Electronics and Whirlpool Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (262 reviews)
  • Samsung Electronics Refrigerator (100 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Whirlpool Washing Machine (320 reviews)
  • Whirlpool Refrigerator (287 reviews)
  • Whirlpool Dishwasher (76 reviews)