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Vizio
Samsung Electronics

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Vizio

Vizio

1.7
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 421 TOTAL REVIEWS
Rank
312 out of 2887
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
Tv
1.9
214 reviews
2.6
7 reviews
1.6
7 reviews
Samsung Electronics

Samsung Electronics

1.8
  • 9 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 815 TOTAL REVIEWS
Rank
267 out of 2887
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Website
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    06:48
  • ISSUES RESOLVED
    50%
Top Products and Services
Tv
2
255 reviews
1.9
96 reviews
1.5
54 reviews

How would you compare Vizio vs Samsung Electronics?

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Anonymous
#1324424

The picture quality of both Vizio and Samsung are the same....excellent. However the Samsung has a much better remote giving access to all the features of the TV.

However Vizio relies on an app on your smartphone plus internet service to access their features. Not too smart. If they do not change this, they will surely lose many potential customers.

Who wants to be dependent on the internet and your smart phone to control your tv. What's next, an app to run your dishwasher....give me a break.

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