PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Vizio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Vizio

Samsung Electronics and Vizio Overview

Total reviews 870 477
Company responses 0 0
Issues resolved 10 2

Samsung Electronics and Vizio Consumer Ratings

Rank
376 out of 1810 in Appliances and Electronics category
388 out of 1810 in Appliances and Electronics category
Customer service
306 in category
238 in category
Product or Service Quality
315 in category
322 in category
Price Affordability
346 in category
216 in category
Website
300 in category
339 in category

Samsung Electronics and Vizio Rating Details

Customer service
1.2 (197 reviews)
1.4 (212 reviews)
Reviewer's quote

then she became extremely rude so i became very aggressive and told her this is not customer service after the incompetence of this company. SHE SAID THANK YOU and hung up on me. So of course i called back and the gentleman who answers the phone stated we have a manager but they don't take calls...

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...Such a poor customer service..

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Product or Service Quality
1.4 (194 reviews)
1.4 (195 reviews)
Reviewer's quote

...I will never buy another Samsung product. I hope noone else has this issue. Ill def advocate to seek another brand anytime and every time...

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Le 7 juillet j'ai initié un appel de service pour 1 des 2 téléviseurs achetés chez Costco le 9 mars 2019. Après avoir Pennsylvanierlé au soutien technique, il a été décidé que je serais remboursé (le système faisait partie d'un mauvais batch). réepuis, j'ai envoyé 4 fois mune faiture d'achat suite...

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Price Affordability
2.1 (168 reviews)
2.7 (159 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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For anybody thinking to purchase a Vizio TV because of a good price its worth spending a few dollars more in buying a good TV like an LG. VIZIO does not want to rectify this problem or refund our money or purchase. They are rude and arrogant when you speak to them on the phone like its your fault...

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Website
2 (163 reviews)
1.8 (165 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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Recommend you get the extended warranty as this model has known issues that Vizio will not stand behind. --------------- Original Message --------------- From: Arel Spaulding Sent: 1/4/2016 5:50 AM To: customersupport@vizio.com Subject: Re: no video [ ] Collin, After one year, we no...

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Samsung Electronics and Vizio Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • Tv while it worked
  • Price
  • Picture quality
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Customer service
  • Dont stand behind their product
  • Support

Samsung Electronics and Vizio Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less t...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

The volume was messed up on our TV.

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Samsung Electronics and Vizio Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

We bought a 60 inch Vizio and two months later it wouldn't turn on and needed to be completely replaced. A year later...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

I purchased a Vizio Smart 40" tv 3 weeks ago. I watch Netflix and the tv just shuts off all on its own. I tried variou...

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Samsung Electronics and Vizio Latest Reviews

Recent published reviews
1

I bought a Samsung Galaxy 10 note plus on October 2019 from T-Mobile
When I ordered it , the T-Mobile customer representa...

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1

Bought 2 55 Vizio tv a month apart through Walmart. In less than a year 1 TV stopped working and support doesnt seem to...

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1

I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned...

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2.5

Le 7 juillet j'ai initié un appel de service pour 1 des 2 téléviseurs achetés chez Costco le 9 mars 2019. Après avoir...

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Samsung Electronics and Vizio Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (268 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Vizio Tv (230 reviews)
  • Vizio Sound Bar (9 reviews)
  • Vizio Remote (8 reviews)