PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Vizio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Vizio

Samsung Electronics and Vizio Overview

Total reviews 880 496
Company responses 0 0
Issues resolved 10 2

Samsung Electronics and Vizio Consumer Ratings

Rank
395 out of 1853 in Appliances and Electronics category
407 out of 1853 in Appliances and Electronics category
Customer service
307 in category
229 in category
Product or Service Quality
327 in category
317 in category
Price Affordability
363 in category
219 in category
Website
318 in category
340 in category

Samsung Electronics and Vizio Rating Details

Customer service
1.3 (201 reviews)
1.4 (224 reviews)
Reviewer's quote

...I called Samsung customer service. My call was answered in the Philippines. I asked to be transferred to the US...

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...Horrible customer service spoke to Ben 100652 said he was a manager. His only option was for me to buy a streaming device to use the tv. Very disappointed contacting corporate and the news in my area today so people can be notified about how Vizio rips its consumers off financially..

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Product or Service Quality
1.4 (197 reviews)
1.4 (204 reviews)
Reviewer's quote

I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned this third party to come fix my ice machine. They called to give me the date 9/2 so i took the day off because no time can be given until the day of...

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I am highly upset with my recent experience with customer service. Case number 2023****. I purchased my tv sn:LBPFQODW0101277 March 3, 2020 On July 9 my home caught fire and destroyed 75% of my home...

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Price Affordability
2.1 (173 reviews)
2.7 (167 reviews)
Reviewer's quote

...I would not have purchased these expensive ear buds at full price without the credit. Please tell me why this happened and how I will receive my credit on this current purchase. Thank You..

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For anybody thinking to purchase a Vizio TV because of a good price its worth spending a few dollars more in buying a good TV like an LG. VIZIO does not want to rectify this problem or refund our money or purchase. They are rude and arrogant when you speak to them on the phone like its your fault...

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Website
2 (170 reviews)
1.9 (175 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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Recommend you get the extended warranty as this model has known issues that Vizio will not stand behind. --------------- Original Message ---------------From: Arel Spaulding Sent: 1/4/2016 5:50 AMTo: customersupport@***.comSubject: Re: no video [ ]Collin, After one year, we no longer hold...

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Samsung Electronics and Vizio Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • Tv while it worked
  • Price
  • Picture quality
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Customer service
  • Dont stand behind their product
  • Support

Samsung Electronics and Vizio Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
982520****

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5

WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less t...

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

The volume was messed up on our TV.

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Samsung Electronics and Vizio Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

We bought a 60 inch Vizio and two months later it wouldn't turn on and needed to be completely replaced. A year later...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

I purchased a Vizio Smart 40" tv 3 weeks ago. I watch Netflix and the tv just shuts off all on its own. I tried variou...

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Samsung Electronics and Vizio Latest Reviews

Recent published reviews
1

I was on the phone for 45 minutes they kept repeating the same message over and over and over I was Furious
somebody answ...

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4.5

My tv does not have the Disney+ app. Suggestion was to get Roku or firestick

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1.6

I was on hold for about 30 minutes they kept repeating the same message constantly I was getting very annoyed somebody...

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1.3

Purchased a 32" from Costco. The tv never worked properly. It would come on by itself and other times wouldn't come on...

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Samsung Electronics and Vizio Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (272 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Vizio Tv (236 reviews)
  • Vizio Sound Bar (9 reviews)
  • Vizio Remote (8 reviews)