PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Vizio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Vizio

Samsung Electronics and Vizio Overview

Total reviews
820
426
Company responses
0
0
Issues resolved
9
2

Samsung Electronics was first mentioned on PissedConsumer on Dec 1, 2007 and since then this brand received 820 reviews. It is 394 reviews more than Vizio received since Oct 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Samsung Electronics customer support team than with Vizio customer service.

Samsung Electronics and Vizio Consumer Ratings

Rank
274 out of 2893 in Appliances and Electronics category
324 out of 2893 in Appliances and Electronics category
Product or Service Quality
254 in category
289 in category
Customer service
246 in category
209 in category
Price Affordability
290 in category
190 in category

According to consumer ratings and reviews, Samsung Electronics ranks 50 points higher in the Appliances and Electronics category than Vizio. People gave Samsung Electronics 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 316 points higher than the worst rated brand in this category. At the same time, Vizio was rated 1.3 stars for Product or Service Quality criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Vizio has a higher rating than Samsung Electronics. Regarding Price Affordability criterion, consumers gave Samsung Electronics 2.2 stars and it is 51% worse than other in category. Vizio however was rated 2.7 stars and it is 67% greater than other in category.

Samsung Electronics and Vizio Rating Details

Product or Service Quality
1.4 (167 reviews)
1.3 (163 reviews)
Reviewer's quote

...Called customer service and come to find out the new hoses I paid for were never installed. New problem. Washer now seems to turn on like normal however, no water comes into the machine...

Anne d

...Ill never purchase another vizio product again and do not recommend this brand at all..

Chris
Customer service
1.3 (162 reviews)
1.4 (176 reviews)
Reviewer's quote

...Samsung blames repair service- repair service blames Samsung. Have to wait an additional 2-3 business days again and again be rescheduled for service. My time off of work and inconvenience is of no concern for Samsung...

Anne d

After spending 20 minutes turning off and unplugging TV and pressing input button on remote, the customer service rep (who’s foreign accent was extremely difficult to understand) advised that we needed to get another cable (not sure what or why), plug it into the TV and call them back. I was not...

PissedConsumer1709950
Price Affordability
2.2 (140 reviews)
2.7 (133 reviews)
Reviewer's quote

I own a Samsung model no 422 washer. It's 6 years old and cost $600.00. About 4 months ago when I went to put the clothes in the dryer the PF code was flashing , I looked the code up and the PF code itmeans the load isout of balance, i pause the machine redistributed the clothes as i did when...

PissedConsumer1636567

i with other people said wow what a nice picture n decent price . until pricey extended warranty runs out n nobody wants to help u as a c...

PissedConsumer1560873

Samsung Electronics and Vizio Pros and Cons

Pros
  • Tv when it worked
  • Overall product design and ease of use
  • Features
  • Price
  • Tv while it worked
  • Picture quality
Cons
  • Customer service
  • Way they do business
  • Too many defects
  • Customer service
  • Probelms shortly after warranty expires
  • Dont stand behind their product

Samsung Electronics and Vizio Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

5

WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less t...

Samsung Electronics and Vizio Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

1

We bought a 60 inch Vizio and two months later it wouldn't turn on and needed to be completely replaced. A year later...

Samsung Electronics and Vizio Latest Reviews

Recent published reviews

The piece in the middle of the microwave that holds the turntable crumbled up in pieces as I was microwaving something....

Read all 820 reviews
1

Purchased a Vizio television in September 2015 and one other TV different brand name. With the recommendations of the...

Read all 426 reviews

Samsung Electronics and Vizio Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (256 reviews)
  • Samsung Electronics Refrigerator (97 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Vizio Tv (216 reviews)
  • Vizio E550i-b2 Tv (7 reviews)
  • Vizio Sound Bar (7 reviews)